Job Description
Closes: 03 April 2026
Classification: Senior Officer Grade C
Salary: $127,597 - $136,873 plus superannuation
Position No: 53004
Directorate: City and Environment
Advertised (Gazettal date): 13 March 2026
Contact Officer: Kimberley Nyberg on Kimberley.Nyberg@act.gov.au or (02) 6207 5825
Details: Based at the Domestic Animal Services facility in Symonston, the Assistant Director Business Support leads the administrative and business support functions of the service. The role provides strategic and operational support across finance, administration, and customer service functions. They manage business systems, coordinate reporting, oversee procurement, and support compliance with policies and regulations. This role ensures efficient service delivery, enabling frontline teams to focus on animal welfare and community engagement.
The Assistant Director Business Support motivates and positively influence team and individual outcomes, providing ongoing support and guidance to foster an environment of continuous learning. They have a strong attention to detail, a values-based leadership style, and a proven ability to draw on the right skills and the right time to align team performance and develop capacity to achieve organisational objectives.
Within this multi-faceted role, they work individually, and with their team, to deliver excellent customer service.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
How to Apply: Applicants must address each selection criteria (up to 350 words per criteria). Please take into consideration the “Duties/Responsibilities" section when addressing how you have demonstrated the Selection Criteria. Applicants must also supply a current curriculum vitae and contact details of two references.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
City and Environment
City and Environment Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under Environment, Planning and Sustainable Development Directorate and Transport Canberra and City Services Directorate.
Classification: Senior Officer Grade C
Salary: $127,597 - $136,873 plus superannuation
Position No: 53004
Directorate: City and Environment
Advertised (Gazettal date): 13 March 2026
Contact Officer: Kimberley Nyberg on Kimberley.Nyberg@act.gov.au or (02) 6207 5825
Details: Based at the Domestic Animal Services facility in Symonston, the Assistant Director Business Support leads the administrative and business support functions of the service. The role provides strategic and operational support across finance, administration, and customer service functions. They manage business systems, coordinate reporting, oversee procurement, and support compliance with policies and regulations. This role ensures efficient service delivery, enabling frontline teams to focus on animal welfare and community engagement.
The Assistant Director Business Support motivates and positively influence team and individual outcomes, providing ongoing support and guidance to foster an environment of continuous learning. They have a strong attention to detail, a values-based leadership style, and a proven ability to draw on the right skills and the right time to align team performance and develop capacity to achieve organisational objectives.
Within this multi-faceted role, they work individually, and with their team, to deliver excellent customer service.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
How to Apply: Applicants must address each selection criteria (up to 350 words per criteria). Please take into consideration the “Duties/Responsibilities" section when addressing how you have demonstrated the Selection Criteria. Applicants must also supply a current curriculum vitae and contact details of two references.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
City and Environment
City and Environment Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under Environment, Planning and Sustainable Development Directorate and Transport Canberra and City Services Directorate.
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Director, Business Support - Domestic Animal Services | Full-time Permanent position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.