Job Description
Full Job Description
Responsibility & Authority:
Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
Obtains list of vacantrooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
Experience with turn down service, special needs of VIPGuests, foreign dignitaries, etc. is helpful.
Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
Prepares and distributes the Room assignment sheet and floor keys to room boys.
Maintain clear and efficient communication and coordination with the Front Officeand other departments of the hotel.
Schedulesthe cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaningprojects and window cleaning as necessary.
Schedules cleaning for lobbyarea, public restrooms, telephone areas, hallways, entrances, elevators.
Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.
Schedules cleaning of all meeting rooms after a completed function.
Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
Inventories cleaning supplies& linen stock to ensure adequate supplies.
Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counselings and also enforces to the hotels standard operating procedures.
Ensure all meeting room functions are properly setup according to the requests indicated on the meeting room/event function sheets.
Ensures guest rooms are properly secured and that proper key controlprocedures are utilized by the housekeeping staff.
Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
Rewards employees whouse their empowerment to meet or exceed guest expectations.
Print all housekeeping related reports and traces from PMS.
Assists in controllingexpensesby the housekeeping department.
Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linensand uniforms 3) lost and foundprocedures 4) laundry and 5) public area.
Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
Co-ordinate with vendorseg: Pest control, Laundry services and other outsource services.
Attend to any guest complaints and take service recovery measures if required.
Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.
Prepare annual housekeeping budget.
Submit requests for repair and periodic maintenance of cleaning equipment.
Prepares store requisition, purchase other supplies and equipment, also monitor parstock on all housekeeping guest suppliesand linens.
Other Routine Responsibilities:
Co-ordinate with front officeand sending room discrepancylists.
Select, staff, recruit, hire, and train qualified housekeeping candidates.
Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.
Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports. May prepare reports concerning room occupancy, payrollexpenses, and department expenses.
Attends periodic staff meetings with other department heads to discuss company policies and patrons’ complaints, and to make recommendations to improve service and ensure more efficient operation.
Orient and familiarise new personnel with hotel facilities and operating hours.
Control all expendituresrelating to Housekeeping, including labour, guest room supplies, and all cleaning supplies and equipment.
Oversee any guest communications from housekeeping.
Job Types: Full-time, Regular / Permanent
Benefits:
Food provided
Health insurance
Schedule:
Rotational shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 4 years (Preferred)
Speak with the employer
++1 +167XXXXXX
Health insurance
Responsibility & Authority:
Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
Obtains list of vacantrooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
Experience with turn down service, special needs of VIPGuests, foreign dignitaries, etc. is helpful.
Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
Prepares and distributes the Room assignment sheet and floor keys to room boys.
Maintain clear and efficient communication and coordination with the Front Officeand other departments of the hotel.
Schedulesthe cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaningprojects and window cleaning as necessary.
Schedules cleaning for lobbyarea, public restrooms, telephone areas, hallways, entrances, elevators.
Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.
Schedules cleaning of all meeting rooms after a completed function.
Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.
Inventories cleaning supplies& linen stock to ensure adequate supplies.
Investigates concerns regarding housekeeping service and equipment, and takes corrective action.
Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counselings and also enforces to the hotels standard operating procedures.
Ensure all meeting room functions are properly setup according to the requests indicated on the meeting room/event function sheets.
Ensures guest rooms are properly secured and that proper key controlprocedures are utilized by the housekeeping staff.
Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
Rewards employees whouse their empowerment to meet or exceed guest expectations.
Print all housekeeping related reports and traces from PMS.
Assists in controllingexpensesby the housekeeping department.
Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linensand uniforms 3) lost and foundprocedures 4) laundry and 5) public area.
Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
Co-ordinate with vendorseg: Pest control, Laundry services and other outsource services.
Attend to any guest complaints and take service recovery measures if required.
Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.
Prepare annual housekeeping budget.
Submit requests for repair and periodic maintenance of cleaning equipment.
Prepares store requisition, purchase other supplies and equipment, also monitor parstock on all housekeeping guest suppliesand linens.
Other Routine Responsibilities:
Co-ordinate with front officeand sending room discrepancylists.
Select, staff, recruit, hire, and train qualified housekeeping candidates.
Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.
Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports. May prepare reports concerning room occupancy, payrollexpenses, and department expenses.
Attends periodic staff meetings with other department heads to discuss company policies and patrons’ complaints, and to make recommendations to improve service and ensure more efficient operation.
Orient and familiarise new personnel with hotel facilities and operating hours.
Control all expendituresrelating to Housekeeping, including labour, guest room supplies, and all cleaning supplies and equipment.
Oversee any guest communications from housekeeping.
Job Types: Full-time, Regular / Permanent
Benefits:
Food provided
Health insurance
Schedule:
Rotational shift
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 4 years (Preferred)
Speak with the employer
++1 +167XXXXXX
Health insurance
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Housekeeping Manager position is now open for candidates interested in the Housekeeping Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Housekeeping Jobs is a plus.