Job Description
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on , X, YouTube, and Facebook.
Inviting applications for the role of Management Trainee / Assistant Manager – Sales Coach
Must have- 5+ sales trainer experience into US / UK / Australian customer service or sales profile .
A Sales Coach is responsible for guiding, mentoring, and developing sales professionals t o help them reach their full potential. The role focuses on improving the skills and performance of the sales team through personalized coaching, performance tracking, and motivational support. The Sales Coach works closely with individual salespeople and teams to enhance their sales techniques, boost confidence, and ensure that they meet or exceed their targets. The Sales Coach also collaborates with sales managers to align coaching strategies with company goals.
________________________________________
Key Responsibilities :
1. Sales Performance Coaching :
o Conduct one-on-one coaching sessions with sales representatives to review performance, identify strengths, and target areas for improvement.
o Provide feedback on sales calls, presentations, and overall techniques to help refine skills and strategies.
o Offer advice on overcoming objections, closing sales, and managing customer relationships more effectively.
o Use data-driven insights and sales metrics to guide coaching conversations and set clear, actionable goals.
2. Goal Setting and Tracking :
o Work with individual salespeople to set realistic, measurable sales goals aligned with the company’s objectives.
o Monitor progress towards goals, track KPIs, and provide ongoing support to help sales professionals achieve their targets.
o Provide motivation and strategies to stay on track and overcome challenges that may arise.
3. Sales Skills Development :
o Focus on enhancing key sales skills, such as prospecting, lead qualification, negotiation, and closing techniques.
o Coach sales reps on effective communication and active listening to improve their interactions with potential clients.
o Help develop strategies for time management, territory management, and pipeline organization.
4. Sales Process Optimization :
o Ensure that salespeople follow the company’s sales processes, methodologies, and best practices.
o Identify gaps or inefficiencies in the sales process and work with the team to improve them.
o Train sales reps on CRM tools, sales automation systems, and other technologies that can streamline the sales process.
5. Providing Ongoing Feedback :
o Offer real-time feedback during or after sales calls, meetings, or client interactions to ensure continuous improvement.
o Highlight areas where salespeople excel, as well as where they need to adjust their approach.
o Use constructive feedback to celebrate wins and address areas of underperformance.
6. Data Analysis and Reporting :
o Analyze sales data and performance metrics to identify trends, strengths, and areas for improvement.
o Use this data to tailor coaching strategies to individual or team needs and to track progress over time.
o Prepare and deliver reports on coaching outcomes and team performance to leadership.
Qualifications we seek in you!
Minimum Qualifications
• Work experience as a Sales Coach, Sales Trainer or similar role
• Experience in a sales or customer service position is a plus
• Familiarity with role-playing activities and e-learning platforms
• Hands-on experience creating presentations (e.g. videos or slides)
• Excellent communication skills with the ability to motivate people
• Problem-solving skills
• Graduation in any discipline (Pref B.Tech or any other tech / non-tech degree with Sales certifcation)
• Additional training certification is a plus
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on , X, YouTube, and Facebook.
Inviting applications for the role of Management Trainee / Assistant Manager – Sales Coach
Must have- 5+ sales trainer experience into US / UK / Australian customer service or sales profile .
A Sales Coach is responsible for guiding, mentoring, and developing sales professionals t o help them reach their full potential. The role focuses on improving the skills and performance of the sales team through personalized coaching, performance tracking, and motivational support. The Sales Coach works closely with individual salespeople and teams to enhance their sales techniques, boost confidence, and ensure that they meet or exceed their targets. The Sales Coach also collaborates with sales managers to align coaching strategies with company goals.
________________________________________
Key Responsibilities :
1. Sales Performance Coaching :
o Conduct one-on-one coaching sessions with sales representatives to review performance, identify strengths, and target areas for improvement.
o Provide feedback on sales calls, presentations, and overall techniques to help refine skills and strategies.
o Offer advice on overcoming objections, closing sales, and managing customer relationships more effectively.
o Use data-driven insights and sales metrics to guide coaching conversations and set clear, actionable goals.
2. Goal Setting and Tracking :
o Work with individual salespeople to set realistic, measurable sales goals aligned with the company’s objectives.
o Monitor progress towards goals, track KPIs, and provide ongoing support to help sales professionals achieve their targets.
o Provide motivation and strategies to stay on track and overcome challenges that may arise.
3. Sales Skills Development :
o Focus on enhancing key sales skills, such as prospecting, lead qualification, negotiation, and closing techniques.
o Coach sales reps on effective communication and active listening to improve their interactions with potential clients.
o Help develop strategies for time management, territory management, and pipeline organization.
4. Sales Process Optimization :
o Ensure that salespeople follow the company’s sales processes, methodologies, and best practices.
o Identify gaps or inefficiencies in the sales process and work with the team to improve them.
o Train sales reps on CRM tools, sales automation systems, and other technologies that can streamline the sales process.
5. Providing Ongoing Feedback :
o Offer real-time feedback during or after sales calls, meetings, or client interactions to ensure continuous improvement.
o Highlight areas where salespeople excel, as well as where they need to adjust their approach.
o Use constructive feedback to celebrate wins and address areas of underperformance.
6. Data Analysis and Reporting :
o Analyze sales data and performance metrics to identify trends, strengths, and areas for improvement.
o Use this data to tailor coaching strategies to individual or team needs and to track progress over time.
o Prepare and deliver reports on coaching outcomes and team performance to leadership.
Qualifications we seek in you!
Minimum Qualifications
• Work experience as a Sales Coach, Sales Trainer or similar role
• Experience in a sales or customer service position is a plus
• Familiarity with role-playing activities and e-learning platforms
• Hands-on experience creating presentations (e.g. videos or slides)
• Excellent communication skills with the ability to motivate people
• Problem-solving skills
• Graduation in any discipline (Pref B.Tech or any other tech / non-tech degree with Sales certifcation)
• Additional training certification is a plus
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager position is now open for candidates interested in the Counter Sales Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
