Job Description
S pecificrole requirements:
• Billing for key projects
• Tracking receivables, reporting and follow up
• Projections of revenue and collection
• Supporting internal management reporting: weekly/ monthly reports, S&OP decks
• Supporting budgeting process: annual budget, five year plans, strategy
• Tracking, monitoring of KRAs, business goals
• Supporting creating governance decks, client reporting on hiring/ attrition etc.
• Supporting pricing for new deals
• Creating SOWs/ COs for scope enhancements
• Ad hoc business support
Winning Ways
• Service Orientation – Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers’ evolving, long-term needs – the focus is on SERVICE
• Result Orientation – Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency – the focus is on achieving RESULTS
• Initiative – will look for opportunities to drive process improvements, One must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and their resolution – the focus is on seeking SOLUTIONS
• Professionalism – Should have in-depth knowledge of all functions and display not only the required skill-set, but also ethics and integrity while conducting the job – the focus is on PROFESSIONALISM
• Cooperation – One must ensure completion of all tasks at hand and simultaneously extends support to team members and display joint ownership towards achieving business objectives – the focus is on TEAMWORK
• Communication / Feedback – Should believe in providing feedback to other associates and receiving feedback to enhance performance, thereby meeting business objectives – the focus is on OPEN COMMUNICATION
To be tailor-fit for the above skillsets, you need to have,
• Min two years of experience in similar role.
• Excellent presentation skills (PPT preparation)
• Good communication, go-getter
• Excellent excel skills
• Independent, self-starter
• Able to work across teams, stakeholders
Finally, our people are our most valuable asset; if you agree withus on this, we would love to meet you
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager | Business Support position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
