Assistant Manager

Apply

Assistant Manager

Standard Chartered Bank

Chennai, Tamil Nadu

Apply

20 hours agoFull–time

Assistant Manager-(220001815+)

Job

:Operations

Primary Location

:Asia-India-Chennai

Schedule

:Full-time

Employee Status

:Permanent

Posting Date

:12/Aug/2024, 2:53:4+ AM

Unposting Date

:Ongoing Role Responsibilities

Strategy

• Awareness and understanding of the Group's business strategy and model appropriate to the role.

• Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes.

• Support the roll-out of appropriate quality management systems and other initiatives by the Company / Group.

Business

• To supervise and control the day to day activities for MFA, Billing and Reporting in accordance to established procedures.

• To support the development and enhancement of the MFA, Billing and Reporting processing systems to meet countries and business needs and more importantly in meeting the needs of the clients.

• To implement quality initiatives and activities of the division in accordance to the Group's Quality System.

• To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set.

Processes

MFA, Billings and Reporting Related Responsibilities

• Receiving and monitoring of instructions via / SSTM and acting on the same with prioritization.

• Monitor and process all the activities within the team as per the daily checklist / agreed with country and ensure constantly met the turnaround time as per agreed DOI / SLA.

• To respond to the queries raised by the country, support services and internal teams in a timely and accurate manner.

• To ensure necessary approval/ instructions are there in place for account creation / modification / closure of account / manual revenue reversal, etc.

• To ensure Maintain / Update Standing Instruction tracker - Email recipient list / auto debit list / manual handlings list.

• Daily monitoring of Audit confirmation and search of accounts.

• Daily monitoring GRU reports and give match advice - Receivable / Prepaid/ Suspense / Nostro a/c

• Receipt of fees / manual monitoring of auto debits and apply in respective systems.

• Prepare outstanding bills fortnightly / as per DOI and share to CPC or respective heads.

• Prepare and pass entries for