Job Description
Additional Information
Job Number2511XXXXXX
Job CategoryHousekeeping & Laundry
LocationMulberry Shades Bengaluru Nandi Hills a Tribute Portfolio, Survey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
Ensures knowledge and understanding of OSHA regulations are up to date.
Oversees all lost and found procedures.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
Works effectively with the Engineering department on guest room maintenance needs.
Understands and complies with loss prevention policies and procedures.
Ensures all employees have proper supplies, equipment and uniforms.
Assists in supervising an effective inspection program for all guestrooms and public space.
Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Assists in the review of comment cards and guest satisfaction results with employees.
Sets a positive example for guest relations.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number2511XXXXXX
Job CategoryHousekeeping & Laundry
LocationMulberry Shades Bengaluru Nandi Hills a Tribute Portfolio, Survey No 28, 29 & 30, Kemathimmanahalli Village, Bengaluru, Karnataka, India, 562110
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
Ensures knowledge and understanding of OSHA regulations are up to date.
Oversees all lost and found procedures.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
Works effectively with the Engineering department on guest room maintenance needs.
Understands and complies with loss prevention policies and procedures.
Ensures all employees have proper supplies, equipment and uniforms.
Assists in supervising an effective inspection program for all guestrooms and public space.
Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
Handles guest problems and complaints seeking assistance from supervisor as necessary.
Assists in the review of comment cards and guest satisfaction results with employees.
Sets a positive example for guest relations.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager- Housekeeping position is now open for candidates interested in the Education Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.