Job Description
Position: Assistant Manager
Process: Fusion Middle Ware- SOA
Location: Pune
Shift : General Shift
Exp: 2+ Years
CTC: Up to + LPA
Job Description:
Operations - L2 support activities for FMW (SOA&AIA)
As part of L2 support team person will be responsible for handling incidents and service requests within defined SLAs and KPIs and willing to work in 247 shifts.
Support includes keeping solution up and running handling of remedy incidents due to any operational issues and/or functionality issues regular housekeeping and maintenance tasks troubleshooting coordination with other groups as part of L2 support. Working closely with L3 support teams for complex functional issues related to configurations code defects and enhancements. Work with deployment teams to ensure smooth handovers between BAU L2 support team and deployment teams for any development release support patch roll outs.
Good understanding on FMW (SOA&AIA), good at Unix commands and basic understanding of DB
Process: Fusion Middle Ware- SOA
Location: Pune
Shift : General Shift
Exp: 2+ Years
CTC: Up to + LPA
Job Description:
Operations - L2 support activities for FMW (SOA&AIA)
As part of L2 support team person will be responsible for handling incidents and service requests within defined SLAs and KPIs and willing to work in 247 shifts.
Support includes keeping solution up and running handling of remedy incidents due to any operational issues and/or functionality issues regular housekeeping and maintenance tasks troubleshooting coordination with other groups as part of L2 support. Working closely with L3 support teams for complex functional issues related to configurations code defects and enhancements. Work with deployment teams to ensure smooth handovers between BAU L2 support team and deployment teams for any development release support patch roll outs.
Good understanding on FMW (SOA&AIA), good at Unix commands and basic understanding of DB
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
