Assistant Manager
Accor Sydney, New South Wales, Australia

Accor
Assistant Manager
Accor Sydney, New South Wales, Australia
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Company Description

Accor is Australia's largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with you, you can continue to explore Accor's limitless possibilities.

Welcome to the vibrant and energetic world of ibis Sydney Barangaroo, a premium three-star hotel situated in Sydney’s bustling business, retail, and entertainment hub. ibis Sydney Barangaroo features 91 guest rooms designed for both business and leisure travelers seeking affordable comfort in a central location. Lot 51 bar and gym that have the essentials for a great visit to our city.

Ibis Sydney Barangaroo is seeking an Assistant Manager to join our dedicated team based onsite at the hotel.

Job Description

ibis Sydney Barangaroo is seeking an amazing Assistant Manager who loves people and is driven to providing exceptional experiences for our guests. This service minded individual will join a small and engaged team environment overflowing with development opportunities.

Specific Duties Include

Oversee and support the daily operations of the hotel in the absence of the Operations Manager / General Manager
A driver of guest satisfaction and loyalty recruitment
Challenge the status quo and continue to grow and innovate in the superior service of our guests
Taking initiative to ensure that interactions with our guests are positive and productive
Ensuring that each team member feels valued whilst providing guidance and supporting their learning & development
Actively resolving guest requests, complaints and challenges
Be responsible for the health and safety of all patrons, guests and team members

Qualifications

What we are looking for:

Previous Front Office experience in Supervisory / Management capacity
Service focused personality is essential and previous leadership experience
Prior experience working with Opera cloud or a related system
The ability to make decisions independently and confidently
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Strong attention to detail
Proven ability to cope well under pressure
Excellent written and verbal communication, interpersonal and leadership skills
Fluency in English; additional languages are a plus
Have full working right in Australia

Additional Information

In Return, We Will Provide You With

Complimentary on-site car park while on duty
Employee benefit Heartists card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
Access to Accor learning and training programs using industry-leading platforms
Career development opportunities
Complimentary access to confidential Employee Assistance Program

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS