Assistant Manager -Technology Services

Country
India
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
Yes
Posted Date
23-Jun-2025
Job ID
10077
Description and Requirements

Position Summary:
The Shared Application Platform Engineering team is to provide the enterprise configuration and support for integration technologies such as IBM Middleware tools like MQ and ensure the platform stability and process improvement. Responsibilities include planning, support, and implementation of application platform infrastructure to include operational processes and procedures.

Job Responsibilities:


Handle MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations etc.
Should have knowledge on SSL Certificate management, security vulnerabilities in MQ
Scheduling and Monitoring MQ backups & performing housekeeping and daily health check
Install & Configure IBM MQ
Support Project for MQ upgrade or migrate to new version and apply Fixpack/Interim Fixpack, Refresh Pack/Ifix etc.
Setting up new QMGRs and its object
Investigate and Troubleshot issues in MQ
Knowledge on Performance Tuning or optimizing of MQ
Coordinate with Systems Administrators, UNIX, Network and DBAs, scheduling and implementing software patches & upgrades
Support development/functional teams with performance tuning and troubleshooting issues & Co-ordinatr with IBM vendor
Monitor and acknowledge Incidents/Change-Tickets/SRs/Problem-Tickets within SLA
Working Knowledge on RCA's & SIP's & Automating tasks
Provide Support for MQ DR activity
Basic knowledge of shell scripting or Ansible to manage & create MQ admin related tasks for automation
Good communication, written skills & interacting with Client & Stake holders
Create knowledge base documents and SOPs for the Middleware support
Handling Problem management calls and provide the RCA for the P1/P2 issues
Good knowledge on IIB and/or APIC
Basic knowledge on IBM-CP4I and/or OpenShift Container Platform (OCP)
Education:
Bachelor's degree in computer science, Information Systems, or related field

Experience:


7+ years of total experience and at least 4+ years of experience in Middlware applications like MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations.
Install & Configure IBM MQ
Scheduling and Monitoring MQ backups & performing housekeeping and daily health check
WebMethods
WebSphere Message Broker (WMB)
IBM Integration Bus (IIB)
CP4I ACE
MQ
IBM API Connect v10
App Connect Professional (Cast Iron)
Linux / AIX
SDLC
SSL
Good to Have :

Open Shift (Kubernettes)
Ansible (Automation)
Elastic
Azure DevOps
YAML/JSON
Python and/or Powershell
Agile SAFe for Teams
DataPower

About MetLife

Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

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