Job Description
Develop and implement methods to create, track, measure and communicate processes and systems.
Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
- Develop visual and non-visual based SOPs for knowledge-sharing and process improvements.
- Develop Strong process Knowledge.
- Oversee the successful implementation of Projects assigned.
- Prepare reports and maintain records of work accomplishments and administrative information, as required.
- Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
- Willingness to work in dynamic, high-growth environment and should be willing to work in night time in case of project requirements.
- Delegate and allocate responsibilities efficiently to manage projects end to end.
- Ability to identify strengths and weaknesses of team members and suitably make changes if required.
Core Competencies :
- Ability to manage multiple, concurrent projects and initiatives
- Outstanding verbal and written communication skills
- Excellent organizational skills with the ability to handle and prioritize multiple projects
- Self-starter. Must ask questions and learn new skills quickly on the job.
- Driven, team player that is motivated to take responsibility and ensure successful outcomes across activates
- Ability to work under tight deadlines with short turnarounds in a fast-paced working environment
Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
- Develop visual and non-visual based SOPs for knowledge-sharing and process improvements.
- Develop Strong process Knowledge.
- Oversee the successful implementation of Projects assigned.
- Prepare reports and maintain records of work accomplishments and administrative information, as required.
- Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
- Willingness to work in dynamic, high-growth environment and should be willing to work in night time in case of project requirements.
- Delegate and allocate responsibilities efficiently to manage projects end to end.
- Ability to identify strengths and weaknesses of team members and suitably make changes if required.
Core Competencies :
- Ability to manage multiple, concurrent projects and initiatives
- Outstanding verbal and written communication skills
- Excellent organizational skills with the ability to handle and prioritize multiple projects
- Self-starter. Must ask questions and learn new skills quickly on the job.
- Driven, team player that is motivated to take responsibility and ensure successful outcomes across activates
- Ability to work under tight deadlines with short turnarounds in a fast-paced working environment
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager|Mumbai position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.