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Assistant Manager|Process Trainer | BPO |5|7 yrs|

Place of work Bangalore
Contract type -
Start date 1 week ago
Salary -

Job details

Job description, work day and responsibilities

Hiring for a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain, and process expertise.

Key Responsibilities

- Training of new hires on fundamental skills essential for entry level performance - concepts of E-Commerce, payment processing and client specific training requirements

- Support business with need-based OJT Support - Coaching and Refresher Training

- Manage performance and development of a team of 4-5 L3-L5 trainers as direct reports

- Manage performance, development and adherence to organizational policies for trainees (levels 1-3)

- Training need assessment - parameter-based assessment for root cause analysis and action planning

- Content Development and implementation.

Skills Required:

- Must have very good verbal and written English communication skills.

- Certification like CELTA,MBTI,FIRO B,NLP

Company address

India
Karnataka
Bangalore Show on map Get directions
Company Name: ARA Resources Pvt Ltd
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #386817, Published: 1 week ago, Company registered: 2 years ago

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