Assistant Relationship Manager

💰 ₹50,400 - ₹80,640 (Est.) 📍 Kolkata 🕐 5 days ago

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Key Success factors & Responsibilities:

• This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our Premium cards products via defined Retail channel of acquisition.

• Prospecting for new Premium customers through existing leads and cold calling and maximizing lead generation

• Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads

• Tracking and reporting sales performance including pipeline, acquisition results and market conditions

• Set appointments, listen to customer needs and sell most appropriate premium product

• Researches and understands prospects before making the call

• Ensures all applications are fully and accurately completed, and submitted properly

• Be the interface between Amex and the customer to resolve any application processing issues

• Drive the on-boarding of new customers and initiates spend enablement activities

• Keep up-to-date on products and competition

• Attend and participate in regular staff meetings

• Engage in regular portfolio planning to determine areas of focus & project accurate full year forecasts

• Attend relevant industry and partner conferences, tradeshows and networking events

• Ensuring all performance standards are met viz. business targets, controls and compliance

• Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers • Expansion of internal and external relationships, and drive sales results.

• The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered.

• This role may be subject to additional background verification check

Minimum Qualifications:

• MBA or Graduate

• Minimum 1 year of front line/field sales experience in Premium financial services domain.

• Candidates with more than 18 months of experience in selling premium B2C product/solution sales, IT sales, Travel, Lifestyle, Healthcare, Real Estate can also apply.

Interested candidates can share their resume at the below mentioned email. While we are currently paused on hiring for new positions, we are continuing to backfill critical open roles. As always, American Express makes thoughtful hiring decisions, and all open positions will continue to be posted on our Career Site. Interested candidates should continue to monitor the Career Site for opportunities that they would like to consider.

We highly value talented individuals like yourself who are interested in joining our team. We believe in proactively establishing relationships with potential candidates to ensure we have a strong talent pool for future opportunities.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

💡 Quick Summary

Seeking a career-building opportunity? The Assistant Relationship Manager position is now open for candidates interested in the MIS Executive sector. This role in Kolkata offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.

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Job Details

Company Name: American Express

Frequently Asked Questions

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The expected salary for Assistant Relationship Manager in Kolkata is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Assistant Relationship Manager is an on-site position based in Kolkata. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Assistant Relationship Manager. Previous experience in MIS Executive is a plus. Freshers may also apply depending on the employer's requirements.
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