Job Description
Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.
How we imagine you
You are passionate, curious, motivated and dynamic, with something different to contribute. You are detail-oriented, creative and proactive and are looking for a challenging yet rewarding career in fashion. You are able to multitask between your key responsibilities.
You love fashion and celebrate self-expression. You have a strong interest in the latest trends and display a track record of product analysis, merchandising and delivering a high level of customer service. At Inditex you will find more than a job.
Purpose:
As the second person in charge of the store, together with the director, you are the global figures in the store. You will support managers by leading the team to achieve the store's objectives while meeting the company's management standards and ensuring a good customer experience. You’ll have a global vision of the business and link between the three key parts: product, operations and people. As a team leader and inspirer, with knowledge of fashion and product. You will also have strong organizational and planning skills; as well as being analytical, with the ability to interpret reports from all areas of the store (product, operations, people), draw conclusions and implement improvements. In addition to being innovative, with a great capacity to adapt and lead change.
Key Responsibilities:
PRODUCT
Supports the director in managing all sections to achieve sales targets.
Monitor product display in all sections.
Ensure that in all sections product analysis is carried out (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
Continuous communication and feedback is given to both the central and the country sales team.
Monitor the communication flow of all departments.
PROCESS
Support the director in the management of warehouse stock and merchandise flows, taking into account the criteria of the Commercial Manager.
Support the director by executing the organization and planning of people and processes.
Ensure that teams work to company standards achieving appropriate productivity.
Supervise the operation of the store devices and ensure that the technological part works well and provides a good shopping experience.
Support management team by ensuring compliance with omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
Lead the implementations of new projects and commercial and operational updates.
Responsible for and ensure that SHRINKAGE is minimized and coordinate action plans regarding the needs of the store.
CUSTOMER
Lead the standards of customer service in your store.
Ensures that incidents are resolved in time.
PEOPLE
Help the manager manage the budget of hours with respect to the needs of the store.
Execute the process of preparing schedules in all sections and ensure coverage appropriate to the sales dynamics and operational workload of the store.
Supervise all types of training (on-boarding, mandatory training on the Train platform, job training, etc.)
Support the director in the development of succession plans (quarry) by identifying and training potential candidates.
Develop, recognize, and give constructive feedback.
Leads compliance with occupational risk prevention, health and safety at work standards.
* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.
Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, ****** orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
EOE/ DFW
Pay: $68,600.00 - $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Application Question(s):
what is your preferred email address?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Store Manager position is now open for candidates interested in the Office Assistant Jobs sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
