Roles & Responsibilities:

Customer Acquisition & Relations Management:
• Identify NTB as well as existing client leads & perform regular analysis to understand cash management needs for clients
• Grow payments & collection business from existing clients
• Support Relationship Manager team in driving cash management business and convert new clients (by sharing cross-referral leads and helping with the client discussion)

Client Service & Liaison
• Act as a bridge between the client and the back office functions to ensure resolution of any queries/issues
• Manage key elements of customer journey like – SLAs, security procedures, integration capabilities

Market Intelligence:
• Market bank’s cash management products & solutions
• Provide competitive insights to update the bank’s product offerings
• Remain updated on latest market developments through regular checks of RBI, marketplaces, other banks’ offerings & share best practices with sales/ branch/zone head

Education Qualification:

Graduation (in any discipline) and Post Graduate Degree/Diploma in Management (Min 2 Year course)/CA

Work Experience:

Min. 5 Years of Work Experience with at least:

a) 3 years in Public/Private/Foreign Banks/in Sales/Relationship Management in Cash Management Services

OR

b) 3 years in a B2B/B2C Payment Company in a Corporate/Bank sales role.

The details shared here are for quick reference only. For more details, T&C, and to apply for the Job please refer to the career section of the Bank's website or click here: - https://www.bankofbaroda.in/career/current-opportunities/recruitment-for-various-positions-in-msme-department-on-fixed-term-engagement-on-contract-basis