Job Description
Roles & Responsibilities:
Customer Acquisition & Relations Management:
• Identify NTB as well as existing client leads & perform regular analysis to understand cash management needs for clients
• Grow payments & collection business from existing clients
• Support Relationship Manager team in driving cash management business and convert new clients (by sharing cross-referral leads and helping with the client discussion)
Client Service & Liaison
• Act as a bridge between the client and the back office functions to ensure resolution of any queries/issues
• Manage key elements of customer journey like – SLAs, security procedures, integration capabilities
Market Intelligence:
• Market bank’s cash management products & solutions
• Provide competitive insights to update the bank’s product offerings
• Remain updated on latest market developments through regular checks of RBI, marketplaces, other banks’ offerings & share best practices with sales/ branch/zone head
Education Qualification:
Graduation (in any discipline) and Post Graduate Degree/Diploma in Management (Min 2 Year course)/CA
Work Experience:
Min. 5 Years of Work Experience with at least:
a) 3 years in Public/Private/Foreign Banks/in Sales/Relationship Management in Cash Management Services
OR
b) 3 years in a B2B/B2C Payment Company in a Corporate/Bank sales role.
The details shared here are for quick reference only. For more details, T&C, and to apply for the Job please refer to the career section of the Bank's website or click here: - https://www.bankofbaroda.in/career/current-opportunities/recruitment-for-various-positions-in-msme-department-on-fixed-term-engagement-on-contract-basis
Customer Acquisition & Relations Management:
• Identify NTB as well as existing client leads & perform regular analysis to understand cash management needs for clients
• Grow payments & collection business from existing clients
• Support Relationship Manager team in driving cash management business and convert new clients (by sharing cross-referral leads and helping with the client discussion)
Client Service & Liaison
• Act as a bridge between the client and the back office functions to ensure resolution of any queries/issues
• Manage key elements of customer journey like – SLAs, security procedures, integration capabilities
Market Intelligence:
• Market bank’s cash management products & solutions
• Provide competitive insights to update the bank’s product offerings
• Remain updated on latest market developments through regular checks of RBI, marketplaces, other banks’ offerings & share best practices with sales/ branch/zone head
Education Qualification:
Graduation (in any discipline) and Post Graduate Degree/Diploma in Management (Min 2 Year course)/CA
Work Experience:
Min. 5 Years of Work Experience with at least:
a) 3 years in Public/Private/Foreign Banks/in Sales/Relationship Management in Cash Management Services
OR
b) 3 years in a B2B/B2C Payment Company in a Corporate/Bank sales role.
The details shared here are for quick reference only. For more details, T&C, and to apply for the Job please refer to the career section of the Bank's website or click here: - https://www.bankofbaroda.in/career/current-opportunities/recruitment-for-various-positions-in-msme-department-on-fixed-term-engagement-on-contract-basis
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Vice President | Acquisition Relationship Management position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.