Job Description
We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.
From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do—on a foundation of unyielding integrity.
We are Genpact. Transformation happens here. Come, be a part of our exciting journey!
Inviting applications for the role of Assistant Vice President –AP Operations
Key Roles and Responsibilities
• Lead large teams (100+ associates), groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets
• Lead service delivery of outsourced services for PTP workstream
• Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable
• Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involve in building Management action plans (MAPs) wherever required and applicable
• Review the team’s day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process
• Contribute to process thought leadership for PTP process and drive forward the process transformation agenda with the client stakeholders
• Work with Genpact process SMEs (Digital and Process) during Blueprinting / Process Design phase
• Lead implementation of talent strategy for the workstream
• Work closely with the transitions and operations team to ensure completion of knowledge transfer and ensure robust standards for process work documentation through Desk Top Procedures
• Participate in governance meetings with client stakeholders periodically and present status of operational process performance
• Collaborate with Genpact’s regional service delivery leads to ensure smooth operations delivery and resolve process exceptions
• Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA
• Run PTP operations and ensure we exceed client stakeholder expectations
• Demonstrate lean six sigma framework to drive continuous performance improvement
• Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
Knowledge, Experience, Education
Essential:
• Graduate / Postgraduate in Finance & Accounting (MBA Finance preferred)
• Experience in leading/managing Global PTP operations
• Preferably from a consumer goods vertical/industry
• Prior experience with SAP and Bolt-on Technologies for AP such as Ariba, Trade shift / Tungsten, AP workflow is preferred
• Good communication skills and team handling experience
• Intellectual agility and analytical outlook
• Experience in CPG Industry
Desirable
• Knowledge / Experience of Digital tools / Technology applicable for E2E PTP processes
• Prior experience with SAP and Bolt-on Technologies for AP such as Ariba, Trade shift / Tungsten, AP workflow is preferred
Specific competences (Essential)
· Experience of driving enterprise level transformation agenda / projects for PTP
· Knowledge / Experience of Digital tools / technology prevalent in the market relating to PTP
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do—on a foundation of unyielding integrity.
We are Genpact. Transformation happens here. Come, be a part of our exciting journey!
Inviting applications for the role of Assistant Vice President –AP Operations
Key Roles and Responsibilities
• Lead large teams (100+ associates), groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets
• Lead service delivery of outsourced services for PTP workstream
• Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable
• Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involve in building Management action plans (MAPs) wherever required and applicable
• Review the team’s day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process
• Contribute to process thought leadership for PTP process and drive forward the process transformation agenda with the client stakeholders
• Work with Genpact process SMEs (Digital and Process) during Blueprinting / Process Design phase
• Lead implementation of talent strategy for the workstream
• Work closely with the transitions and operations team to ensure completion of knowledge transfer and ensure robust standards for process work documentation through Desk Top Procedures
• Participate in governance meetings with client stakeholders periodically and present status of operational process performance
• Collaborate with Genpact’s regional service delivery leads to ensure smooth operations delivery and resolve process exceptions
• Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA
• Run PTP operations and ensure we exceed client stakeholder expectations
• Demonstrate lean six sigma framework to drive continuous performance improvement
• Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
Knowledge, Experience, Education
Essential:
• Graduate / Postgraduate in Finance & Accounting (MBA Finance preferred)
• Experience in leading/managing Global PTP operations
• Preferably from a consumer goods vertical/industry
• Prior experience with SAP and Bolt-on Technologies for AP such as Ariba, Trade shift / Tungsten, AP workflow is preferred
• Good communication skills and team handling experience
• Intellectual agility and analytical outlook
• Experience in CPG Industry
Desirable
• Knowledge / Experience of Digital tools / Technology applicable for E2E PTP processes
• Prior experience with SAP and Bolt-on Technologies for AP such as Ariba, Trade shift / Tungsten, AP workflow is preferred
Specific competences (Essential)
· Experience of driving enterprise level transformation agenda / projects for PTP
· Knowledge / Experience of Digital tools / technology prevalent in the market relating to PTP
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Vice President |AP Operations position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.