Job Description
Full job description
Join Our Team at Redcape Hospitality!
Redcape Hospitality is looking for a driven Assistant/Duty Manager to join the Leadership Team at Gladstone Hotel. Lead with creativity, shape marketing initiatives, and take ownership of experiences that set our venue apart. With clear career progression across our expanding network, this role is your launchpad to the next level in hospitality leadership.
Step into the heart of the Inner West, a vibrant neighbourhood buzzing with culture and community. Work in a newly renovated venue with a modern fit-out, lively atmosphere, and endless opportunities to create unforgettable hospitality moments.
Redcape Hospitality
At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering extraordinary hospitality experiences that enrich our communities.
Our values are the core beliefs that guide our choices and decisions both as individuals and as a team. They form the foundation of everything we do, shaping how we interact with our teammates, customers, and communities:
Care | ‘Cos we do. We care for our teammates, our customers, and our business. It’s who we are, so it belongs as a value.
Courage | We all have the courage to be our best selves, step out of our comfort zones, take chances, make mistakes, and embrace change.
Drive | Drive reflects our humble ambition, our commitment to continuous improvement and doing better. It is our competitive spirit, our aspirational selves and our desire to do better.
Teamwork | Teamwork fosters everyday connection and shared responsibility to get the best outcomes. While collaboration remains essential, teamwork emphasises the value we place on working within our teams. It reflects our genuine desire to be part of and contribute to our teams.
Role Purpose
To lead through Redcape’s purpose, values and behaviours to deliver on our key performance metrics.
To support your Venue Manager in building, coaching and developing a skilled, capable and motivated venue team that delivers extraordinary customer experiences and drives venue performance.
Duties, Responsibilities & Expectations
You would work closely with the Venue Leadership Team, who are responsible for the day-to-day running of the hotel, driving performance, delivering key initiatives, and creating a great experience for both our guests and team.
The key responsibilities for this role will include:
Lead a variety of internal teams and own all operations—from exceptional front-of-house experiences to back-office systems and reporting.
Maintaining high standards across the venue, including presentation and cleanliness
Creating a positive, inclusive team environment where people feel supported and motivated
Working a rotating roster across opens, mids, closes, weekends and public holidays in line with trading hours. For more information, visit our website: www.gladstonehotel.com.au
What we’re looking for:
A genuine passion for hospitality and people
A confident, hands-on leader who enjoys being on the floor and part of the team
Someone who takes pride in creating great guest experiences and a positive team culture
Proven supervisory or leadership experience is essential — you’ll be ready to step in, lead from the front, and hit the ground running
Current RSA, RCG & ARCG (or willingness to obtain)
Enjoy the benefits of Redcape Hospitality
With a diverse portfolio of 37+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry.
Extensive training opportunities for professional development and career progression.
Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues).
An opportunity to engage and give back to the community through our Publinc Communities platform.
Clearly defined career progression pathway.
For more about Redcape Hospitality visit www.redcape.com.au
Publinc Communities
Publinc Communities is our membership platform with the aim to connect people, pubs and communities. It provides our customers and staff with access to great perks and an opportunity to work together to make positive impact back into our local communities. Find out more here: www.publinc.com.au
Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment.
Benefits:
Employee discount
Work Location: In person
Join Our Team at Redcape Hospitality!
Redcape Hospitality is looking for a driven Assistant/Duty Manager to join the Leadership Team at Gladstone Hotel. Lead with creativity, shape marketing initiatives, and take ownership of experiences that set our venue apart. With clear career progression across our expanding network, this role is your launchpad to the next level in hospitality leadership.
Step into the heart of the Inner West, a vibrant neighbourhood buzzing with culture and community. Work in a newly renovated venue with a modern fit-out, lively atmosphere, and endless opportunities to create unforgettable hospitality moments.
Redcape Hospitality
At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering extraordinary hospitality experiences that enrich our communities.
Our values are the core beliefs that guide our choices and decisions both as individuals and as a team. They form the foundation of everything we do, shaping how we interact with our teammates, customers, and communities:
Care | ‘Cos we do. We care for our teammates, our customers, and our business. It’s who we are, so it belongs as a value.
Courage | We all have the courage to be our best selves, step out of our comfort zones, take chances, make mistakes, and embrace change.
Drive | Drive reflects our humble ambition, our commitment to continuous improvement and doing better. It is our competitive spirit, our aspirational selves and our desire to do better.
Teamwork | Teamwork fosters everyday connection and shared responsibility to get the best outcomes. While collaboration remains essential, teamwork emphasises the value we place on working within our teams. It reflects our genuine desire to be part of and contribute to our teams.
Role Purpose
To lead through Redcape’s purpose, values and behaviours to deliver on our key performance metrics.
To support your Venue Manager in building, coaching and developing a skilled, capable and motivated venue team that delivers extraordinary customer experiences and drives venue performance.
Duties, Responsibilities & Expectations
You would work closely with the Venue Leadership Team, who are responsible for the day-to-day running of the hotel, driving performance, delivering key initiatives, and creating a great experience for both our guests and team.
The key responsibilities for this role will include:
Lead a variety of internal teams and own all operations—from exceptional front-of-house experiences to back-office systems and reporting.
Maintaining high standards across the venue, including presentation and cleanliness
Creating a positive, inclusive team environment where people feel supported and motivated
Working a rotating roster across opens, mids, closes, weekends and public holidays in line with trading hours. For more information, visit our website: www.gladstonehotel.com.au
What we’re looking for:
A genuine passion for hospitality and people
A confident, hands-on leader who enjoys being on the floor and part of the team
Someone who takes pride in creating great guest experiences and a positive team culture
Proven supervisory or leadership experience is essential — you’ll be ready to step in, lead from the front, and hit the ground running
Current RSA, RCG & ARCG (or willingness to obtain)
Enjoy the benefits of Redcape Hospitality
With a diverse portfolio of 37+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry.
Extensive training opportunities for professional development and career progression.
Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues).
An opportunity to engage and give back to the community through our Publinc Communities platform.
Clearly defined career progression pathway.
For more about Redcape Hospitality visit www.redcape.com.au
Publinc Communities
Publinc Communities is our membership platform with the aim to connect people, pubs and communities. It provides our customers and staff with access to great perks and an opportunity to work together to make positive impact back into our local communities. Find out more here: www.publinc.com.au
Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment.
Benefits:
Employee discount
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Assistant/Duty Manager | Gladstone Hotel | Redcape Hospitality position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
