Just like we want to empower our customers, it’s important at Gen that team members have the support they need to do their best work. This includes flexible working options with generous time off, and competitive benefits and compensation packages. Diversity, equity, and inclusion are foundational to how we do business, and we strive to create safe, inclusive spaces where all employees are valued, respected, and celebrated for their individual differences and unique perspectives. Employment decisions are based on merit, experience, and business needs. Gen is an equal employment opportunity employer.

About the Role:

ARCC is a Global Team responsible for ensuring AR is accurate as well as Credit and Collections duties

What You Will Do in This Role
• Cash Applications:
• Daily Bank Statement downloads
• Daily posting of Cash to correct bank accounts against AR customer transactions
• Intercompany postings of cash received to incorrect entities
• Ensuring all unposted cash is tracked and resolved
• Responding to Bank Reconciliation queries from the GL Cash Team
• Preparing metrics for all cash posted across all global entities
• Manual Transactions
• Raising manual credit notes for Withholding Tax, AppStore fees, Bad Debt, rebates and other activities
• Raising Debit Memos
• Raising Manual Invoices
• Upload monthly billings files to ERP
• Building relationship with Treasury for:
• Receipt queries and rejections
• FX hedging reporting
• Mailbox Management
• Manage workload to respond and action queries and requests within SLA
• Systems Integration & Initiatives
• Perform UAT as per direction from Project Team Lead
• Month & Quarter End focus with extended support levels

What You’ll Need to be Successful in this Role
• Graduate Level
• 3-5 years in Order to Cash or equivalent work environment
• 2 cumulative years of Software Industry experience, with international experience a plus
• Experience in working with and delivering results to key stakeholders and customers
• Proven ownership in managing and resolving escalations
• Speak and write English fluently
• Excellent written and verbal communication skills
• Strong decision-making abilities
• Work independently with minimum supervision
• Adaptable and flexible
• Ability to prioritize day-to-day tasks
• Ability to work in a pressurized environment
• Flexibility to work per shift requirements in a busy multinational environment
• SFDC – general knowledge
• Oracle – general knowledge
• Microsoft Excel, and PowerPoint required

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, ****** orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the payLearn more about pay transparency

.

Gen complies with all anti-discrimination laws.

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government of another employee or applicant.