Job Description:

• MIS Report

• Monthly Collection Analysis

• Daily Collection Report

• E – invoicing and Bank Reconciliation

• Maintaining of day to day Accounting and Bank work

• Maintaining all records i.e. Voucher Entry related to Sale, Purchase, Bank A/c , Cash.

• Maintaining Customer Accounts & Monitoring Collection

• Customer wise Contribution Analysis

• Follow up with clients for timely payment.

• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.

• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

• Accountable for reducing delinquency for assigned accounts.

• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.

• Establish and maintain effective and cooperative working relationships

• High volume phone calls to assigned delinquent customers

• Provide excellent & considerate customer service

• Reviewing open accounts for collection efforts.

• Making outbound collection calls in a professional manner while keeping and improving customer relations.

• Collect customer payments in accordance with payment due dates.

• Identify issues attributing to account delinquency and discuss them with management.

• Provide timely follow-up on payment arrangements.