Job Description
Role Overview:
Lead relationship management with CSR partners, philanthropic clients, and implementation stakeholders. Combine strategic thinking with hands-on execution to enable impactful partnerships and social innovation.
Responsibilities
Client Engagement & Relationship Management
Act as primary point of contact for assigned CSR and philanthropic clients.
Understand client goals and align CSRBOX services to deliver measurable value.
Ensure timely execution of deliverables, reporting, and feedback loops.
Build and maintain long-term relationships through proactive communication and support.
Partnership Onboarding & Support
Manage onboarding processes for new CSR and non-profit partners.
Conduct orientation sessions and provide training to client and partner teams.
Offer ongoing operational and content-related support for effective engagement.
Platform & Operations Coordination
Oversee content uploads, stakeholder data management, and system-level coordination.
Collaborate with tech and operations teams to resolve issues and improve efficiency.
Track engagement and project updates to maintain accurate client and partner records.
Content Coordination & Development
Curate high-quality partner content including project briefs, case studies, and reports.
Work with content and impact teams to ensure accuracy and relevance.
Regularly update partner portfolios and communication materials.
Internal Coordination & Communication
Liaise with tech, communications, research, and program teams for client needs.
Prepare decks, reports, and documentation for client reviews and impact updates.
Facilitate review meetings, presentations, and client feedback sessions.
Data Tracking & Reporting
Use CRM and analytics tools to track engagement metrics and trends.
Generate performance reports and dashboards for internal and external stakeholders.
Provide data-driven recommendations for client servicing and engagement improvements.
Campaign Support & Visibility
Support awareness campaigns to highlight partner projects and impact stories.
Coordinate with design and communications team for brand-aligned visibility assets.
Research & Insights
Monitor CSR trends and partnership models across industries.
Conduct stakeholder interviews to gather insights for storytelling and documentation.
Maintain a repository of case studies, impact data, and ecosystem insights.
Mandatory Qualification & Experience
Graduate/Postgraduate in Business, Development Studies, Communications, or related fields.
1-3 years of relevant experience in client servicing, stakeholder management, or CSR partnerships.
Strong interpersonal skills, emotional intelligence, and solution-oriented mindset.
Proven ability to manage multiple accounts and prioritize stakeholder needs.
Excellent written and verbal communication in English and at least one regional language.
Familiarity with CRM tools, digital collaboration platforms, and project tracking systems.
Proficiency in using LinkedIn for communication, networking, and outreach.
What You'll Gain
A dynamic, client-facing role in a leading CSR platform.
Exposure to leading CSR teams, non-profits, foundations, and sector experts.
Growth in partnership management, digital operations, and program coordination.
A mission-driven work environment focused on innovation, collaboration, and social impact.
Lead relationship management with CSR partners, philanthropic clients, and implementation stakeholders. Combine strategic thinking with hands-on execution to enable impactful partnerships and social innovation.
Responsibilities
Client Engagement & Relationship Management
Act as primary point of contact for assigned CSR and philanthropic clients.
Understand client goals and align CSRBOX services to deliver measurable value.
Ensure timely execution of deliverables, reporting, and feedback loops.
Build and maintain long-term relationships through proactive communication and support.
Partnership Onboarding & Support
Manage onboarding processes for new CSR and non-profit partners.
Conduct orientation sessions and provide training to client and partner teams.
Offer ongoing operational and content-related support for effective engagement.
Platform & Operations Coordination
Oversee content uploads, stakeholder data management, and system-level coordination.
Collaborate with tech and operations teams to resolve issues and improve efficiency.
Track engagement and project updates to maintain accurate client and partner records.
Content Coordination & Development
Curate high-quality partner content including project briefs, case studies, and reports.
Work with content and impact teams to ensure accuracy and relevance.
Regularly update partner portfolios and communication materials.
Internal Coordination & Communication
Liaise with tech, communications, research, and program teams for client needs.
Prepare decks, reports, and documentation for client reviews and impact updates.
Facilitate review meetings, presentations, and client feedback sessions.
Data Tracking & Reporting
Use CRM and analytics tools to track engagement metrics and trends.
Generate performance reports and dashboards for internal and external stakeholders.
Provide data-driven recommendations for client servicing and engagement improvements.
Campaign Support & Visibility
Support awareness campaigns to highlight partner projects and impact stories.
Coordinate with design and communications team for brand-aligned visibility assets.
Research & Insights
Monitor CSR trends and partnership models across industries.
Conduct stakeholder interviews to gather insights for storytelling and documentation.
Maintain a repository of case studies, impact data, and ecosystem insights.
Mandatory Qualification & Experience
Graduate/Postgraduate in Business, Development Studies, Communications, or related fields.
1-3 years of relevant experience in client servicing, stakeholder management, or CSR partnerships.
Strong interpersonal skills, emotional intelligence, and solution-oriented mindset.
Proven ability to manage multiple accounts and prioritize stakeholder needs.
Excellent written and verbal communication in English and at least one regional language.
Familiarity with CRM tools, digital collaboration platforms, and project tracking systems.
Proficiency in using LinkedIn for communication, networking, and outreach.
What You'll Gain
A dynamic, client-facing role in a leading CSR platform.
Exposure to leading CSR teams, non-profits, foundations, and sector experts.
Growth in partnership management, digital operations, and program coordination.
A mission-driven work environment focused on innovation, collaboration, and social impact.
💡 Quick Summary
Seeking a career-building opportunity? The Associate – Client Engagement position is now open for candidates interested in the Event Management Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
