Job Description
The Engineering Cloud job supports the planning for the company's cloud platform. This job assists in developing and implementing operational plans for the processes and standards of developing the organization's technology architecture through the creation of a new cloud platform design. Additionally, this job lends consultative support to multiple teams within the organization to provide technical expertise and insight, along with maintaining consistent knowledge of emerging trends and technologies in the related technology space.
Key Responsibilities and Duties
• Collaborates with various stakeholders on the strategic vision for the enterprise leveraging cloud, managed solutions and traditional capabilities; make recommendations on new solutions and technologies.
• Supports the design, development, and implementation of new, cutting edge cloud platform within the organization.
• Verifies cloud platform allows business applications to transform into scalable, elastic systems that can be created on demand.
• Supports the implementation of hardware and software infrastructure updates and improvements as needed and integration with the cloud infrastructure.
• Coaches and reviews the work of lower level information technology professionals to ensure high-quality and timely completion of projects.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 3+ Years Required; 5+ Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work
Career Level
7IC
Job Description Summary:
This role will be on the cloud engineering team and will provide cloud solutions support, solution design, development, and engineering for the TIAA (Teachers Insurance and Annuity) Public Cloud (TPC). This is a hands-on engineering and implementation role leveraging Amazon Web Services, Google Cloud Platform, Microsoft Azure, and other cloud technologies across our enterprise. This team works with both the service providers, not limited to CSP’s and other internal business units to provide engineering services. Products and/or services you may work with are AWS (Amazon Web Services) Native Services, Python, Git, Terraform, Splunk, and Windows.
Key Responsibilities & Duties:
• Drive further operationalization of existing services and offerings and operationalize new services for consumption. This includes the monitoring, logging, automating, integrating, and documenting of our core platform services.
• Remediate or assist in the remediation of platform alerts, incidents, or issues.
• Participate in an on-call escalation rotation
• Provide support directly to internal stakeholders throughout the enterprise to enable available application solutions that leverage AWS services.
• Collaborate with stakeholders to evolve AWS strategies, project limitations, capabilities, performance requirements and interfaces.
• Provide technical support and solutions to internal stakeholders through the ability to analyze, troubleshoot and solve complex technical problems across multiple technical disciplines.
• Provide in-depth software development knowledge with respect to cloud architecture, design patterns and programming.
• Advise and implement AWS best practices.
• Manage and own all customer migration and on-boarding projects and hands-offs with other internal departments.
• Integrate current technical systems and develop a plan for future systems.
• Assist with estimating work efforts required for each phase of a project.
• Identify and raise technical risks.
Requirements:
Required:
• Experience in operating, supporting and/or deploying infrastructure to public cloud platforms
Preferred:
• Bachelor’s degree
• Five (5) years’ experience delivering IT (Information Technology) projects to a medium/large enterprise.
• Minimum of three (3) years’ experience with AWS and/or other cloud providers
• Experience working with Windows and Linux Operating System
• Demonstrated technical expertise in their field, including experience deploying one or more large-scale cloud-based systems.
• Knowledge of current cloud architecture, best practices, tools, and frameworks as well as emerging technologies, trends, and processes
• Automation experience that includes Python and some Infrastructure as Code languages
• Experience using automation and CI/CD tools such as cloud formation, terraform, puppet, ansible, Kubernetes, Jenkins, GitHub, Git, Maven, Docker, etc.
• Ability to communicate with a broad range of audiences.
• AWS Professional/Associate Certification
• Experience with other cloud providers such as GCP (Google Cloud Platform) and/or Azure
• Experience working in an agile environment.
• Real-world implementation experience of CI/CD, Automation, and cloud-native services
• An understanding of ITIL practices and procedures as it relates to the cloud.
Related Skills
Application Programming Interface (API) Development/Integration, Automation, Communication, Consultative Communication, Containerization, DevOps, Enterprise Application Integration, Influence, Organizational Savviness, Problem Solving, Prototyping, Relationship Management, Scalability/Reliability, Software Development Life Cycle, Systems Design/Analysis
_____________________________________________________________________________________________________
Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
For Applicants of Greenwood residing in Brazil (English), click here.
For Applicants of Greenwood residing in Brazil (Portuguese), click here.
For Applicants of Westchester residing in Brazil (English), click here.
For Applicants of Westchester residing in Brazil (Portuguese), click here
💡 Quick Summary
Seeking a career-building opportunity? The Associate | Cloud Engineer position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
