Job Description
Job Summary
Job Description
What is the opportunity?
The Production & Risk Service group is looking for a seasoned Application Support Analyst for our client (CRM, CLM, CSI, Client First), Banking, Data Analytics (Equities Research) and Digital Channels platforms.
We support fast-paced global businesses with evolving needs and requirements. Your ability to take ownership of our production estate combined with a natural sense of curiosity and pride in a job well done will help you success in the role.
What will you do?
Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests
Proactive management and governance of our applications and platforms
Leverage automation to drive efficiency and to improve the soundness of our operating environment
Ensure strict adherence to standard operating procedures, standing order guidelines, and governance best practices
Liaise between Business, Technology, Compliance, Surveillance, and Functional groups to help conduct regular review to help evolve our platform and to ensure the connectivity required to achieve our collective objectives
Provide effective incident, problem and release management and regular project updates to stakeholders
Drive IT governance and de-risking initiatives
Lead effective knowledge sharing, documentation, and cross training to help maximize coverage and work to improve the robust of our follow-the-sun operating model
What do you need to succeed?
Must-have
Must be extremely hands on, detail oriented, assertive and proactive with both day-to-day tasks and short and long-term deliveries
Proven ability to collaborate well with others, be strategically focused and realize continuous improvements
Prior in-depth experience in supporting large-scale, enterprise-wide, global trading and risk platforms
Consistently seeking to automate; Strong scripting skills (i.e., Python, PERL, etc.)
Solid working understanding of LINUX, WINDOWS and SQL (including database concepts)
Good organization skills , ability to effectively context switch and thrive in a fast pace environment
Excellent verbal and written communication skills
Strong interpersonal skills and self-starter attitude
Bachelors of Science degree or equivalent
Nice-to-have
Experiences with Client onboarding or relationship management systems like SalesForce, Fenergo.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible working options fully supported.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
Job Skills
Applications Support, Applications Support, Batch Control, Batch Scheduling, Capital Markets, CI/CD, Cloud Applications, Containerization, Control-M Workload Automation, Customer Service, Cyberduck, Databricks Platform, Digital Technology, Einstein AI, Enterprise Application, Fast-Paced Environments, Fenergo Client Lifecycle Management Solution, Generative AI, IT Monitoring, ITRS Geneos, Kubernetes, Linux, Microsoft SQL Database, Microsoft SQL Server, Microsoft Windows {+ 18 more}
Additional Job Details
Address:
100 BISHOPSGATE:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-06-13
Application Deadline:
2026-06-23
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Job Description
What is the opportunity?
The Production & Risk Service group is looking for a seasoned Application Support Analyst for our client (CRM, CLM, CSI, Client First), Banking, Data Analytics (Equities Research) and Digital Channels platforms.
We support fast-paced global businesses with evolving needs and requirements. Your ability to take ownership of our production estate combined with a natural sense of curiosity and pride in a job well done will help you success in the role.
What will you do?
Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests
Proactive management and governance of our applications and platforms
Leverage automation to drive efficiency and to improve the soundness of our operating environment
Ensure strict adherence to standard operating procedures, standing order guidelines, and governance best practices
Liaise between Business, Technology, Compliance, Surveillance, and Functional groups to help conduct regular review to help evolve our platform and to ensure the connectivity required to achieve our collective objectives
Provide effective incident, problem and release management and regular project updates to stakeholders
Drive IT governance and de-risking initiatives
Lead effective knowledge sharing, documentation, and cross training to help maximize coverage and work to improve the robust of our follow-the-sun operating model
What do you need to succeed?
Must-have
Must be extremely hands on, detail oriented, assertive and proactive with both day-to-day tasks and short and long-term deliveries
Proven ability to collaborate well with others, be strategically focused and realize continuous improvements
Prior in-depth experience in supporting large-scale, enterprise-wide, global trading and risk platforms
Consistently seeking to automate; Strong scripting skills (i.e., Python, PERL, etc.)
Solid working understanding of LINUX, WINDOWS and SQL (including database concepts)
Good organization skills , ability to effectively context switch and thrive in a fast pace environment
Excellent verbal and written communication skills
Strong interpersonal skills and self-starter attitude
Bachelors of Science degree or equivalent
Nice-to-have
Experiences with Client onboarding or relationship management systems like SalesForce, Fenergo.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible working options fully supported.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
Job Skills
Applications Support, Applications Support, Batch Control, Batch Scheduling, Capital Markets, CI/CD, Cloud Applications, Containerization, Control-M Workload Automation, Customer Service, Cyberduck, Databricks Platform, Digital Technology, Einstein AI, Enterprise Application, Fast-Paced Environments, Fenergo Client Lifecycle Management Solution, Generative AI, IT Monitoring, ITRS Geneos, Kubernetes, Linux, Microsoft SQL Database, Microsoft SQL Server, Microsoft Windows {+ 18 more}
Additional Job Details
Address:
100 BISHOPSGATE:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
CAPITAL MARKETS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-06-13
Application Deadline:
2026-06-23
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
💡 Quick Summary
Seeking a career-building opportunity? The Associate Director, EMEA Regional CBDDT Production & Risk Services position is now open for candidates interested in the Bank Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
