Associate Director - Market Manager, Business Transaction Banking

About the role

BTB provides a diverse range of products and services both domestically and internationally to commercial customers. The customers in these market segments are demanding and expect a significant level of expertise from the business. The business currently generates c£1.9bn of revenue per annum and manages a liabilities balance sheet of £78bn. The team responsibilities include Product Management, Governance, Commercialisation and Pricing & Performance. BTB products are at the heart of meeting evolving client needs and consistent with our group purpose of Helping Britain Prosper. Our business consists of six teams:

BTB Payments Product

BTB Commercialisation

BTB Pricing & Forecasting

BTB Accounts and Deposits

BTB Platform

Merchant Services

A product specialist supports senior leadership and junior peers in product development and management, delivering strong outcomes for clients in the Group's commercial portfolio. Collaborates with others under senior guidance in product management, governance, development and strategy.

Key Accountabilities

We build deposit opportunities through proactive outward-bound contact with potential deposit customers setting out LBG credit & pricing credentials

We identify & research deposit opportunities through a multitude of tools & resources.

Our role is to manage a significant part of the division's risk management and control process. We also assist in developing and implementing risk management policies and procedures.

We handle deposit and account opening documentation.

We assist with the market managers who are face to face with the client to help develop relationships with LBG.

We assist and co-ordinate to ensure the accuracy of financial information downstream into Market Manager deposit ledgers.

We mitigate operational, financial, market and regulatory risks encountered.

We engage coverage and encourage positive relationships with clients, market counterparts and internal functions.

We maximise operational efficiency by driving operational excellence, continuous improvement and simplifying activities to improve both colleague and client experience.

We shape and deliver plans that support the strategic direction for the business.

Why Lloyds Banking Group?

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.

What we need from you

They help the market manager establish team objectives and demonstrate the Group Values, fostering a positive environment where colleagues can excel and ensuring sustainable growth.

Product & Process - You should have expertise in generating leads, spotting business opportunities

Partner Engagement – Actively establishes relationships with internal and external clients & Colleagues, creating open and clear communications and being recognized as a respected partner.

Monitoring risks and taking action is essential to satisfy and mitigate regulatory, operational, financial, information security, and IT risks, as per Group Risk Framework, appetite, and policies.

Change / Continuous Improvement - Lead the team in identification, shaping and delivery of enhancements to processes, controls, and working practices to improve efficiency, client service and risk profile. Initiate, shape, champion, and support delivery of strategic change.

Stay informed about business, market, and political changes to make better decisions with clients, colleagues, and partners.

Colleagues – Engages colleagues through consistent actions delivered with integrity. Take ownership of coaching, performance management, talent management and succession planning to nurture the colleague agenda across the wider business.