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Associate Executive Customer Care BPO jobs in Ahmedabad|Ahmedabad

Location: Ahmedabad, Gujarat

Category: BPO Jobs

* Understand and acquire thorough knowledge of various products of the company

• Coordinate with sales team for setting up meetings/demo with customers and close the sales

• Resolve product or service problems by clarifying the customer's complaint / issues

• Contribute to team effort by accomplishing the goals set out by the company

• Excellent verbal communication skills in Gujarati is a must

• Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must

• Proficient in using MS Office

• Possess an ability to establish a rapport with customers, identify their concerns and needs and provide effective solutions in a timely manner

• Good general knowledge as well as market knowledge of Real Estate sector in Gujarat will be an added advantage

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