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Associate Field Technician

DXC Technology
Bengaluru, Karnataka
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3 hours agoFull–time
Job Description:

Basic understanding of Data Centre

Facility Planning

Through understanding of DOMS

Providing DOMS support to Hands & Eyes as & when needed

Working with new projects for Space & Power allocation

Commissioning & decommissioning for existing Clients / Racks

Working with DOMS Backend Team for Updates / Errors

Ensuring DOMs for respective DCs are UpToDate with SLAs

Change & Incident Management:

Managing low & high severity change requests/incidents

Reviewing, Validating approving change requests raised by different teams

Raising change requests at regular intervals for different kind DC related activities

Working & closing the incident tasks well within the defined SLAs

Vendor Management:

Coordinating with cabling vendors & engaging them for different kind of projects

Coordinating with media destruction vendors when & where ever needed

Working with cabling vendors to make sure projects gets completed successfully & within SLA

Coordinating with DC Vendors for Facility related issues

Coordinating with vendors for miscellaneous DXC owned facility devices (CCTV etc.)

Billing

Ensuring DOMS is UpToDate before every month's cut-off date

Generating bills

Coordinating with Finance Team for collection