Job Description
Role Summary
Responsibilities
- Responsible for an assigned section of the APAC BT & USP operations, providing end to end related operations management for JPMC which includes Tax support authorization, monitoring the selection process, tax filing monitoring across multiple locations, Foreign Tax Credit repayment process in conjunction with outsourced service providers.
- Timely and accurate processing and review of the tax calculations for accuracy and appropriate withholdings; transfer of payroll information to the vendor, checking of vendor inputs, vendor feedback and query resolution.
- Manage large amounts of employee confidential data and generate customized reports
- Performs execution of data management and interfaces controls; including data extraction and manipulation from various sources in order to prepare daily and exception processing reports that will drive operations
- Compile information from multiple data sources in order to reconcile employee information against the vendors systems and JPMC's internal system
- Responsible for data integrity by managing the various interfaces and data hand-offs that support the end-to-end global process
- Partner with Corporate Tax, Payroll teams, and key external vendors to ensure Tax controls are appropriate, consistently followed and are current in a changing environment
- Manage remediation of service defects and breaks to resolution
- Evaluating processes to incorporate efficiencies and/or identify areas for improvement
- Management of BT Change Control, analyzing potential changes for impact to services and project work, providing recommendation
- Partner with internal and external stakeholders to build and implement proper testing protocol for internal and vendor systems releases, leading local testing
- Develop, improve, update and document BT & USP processes and associated standard operating procedures
Qualifications
- Bachelor's degree preferred with 3 years' experience in an analyst role or 6+ years of relevant business operations experience
- Strong process-orientation; seeks to integrate work and processes across teams
- Strong interpersonal, communication and collaboration skills; works easily with employees at different levels, vendors and across global team building relationships
- Strong organizational skills including effective prioritization, multi-tasking and ability to focus
- Must be process-oriented; a problem solver with excellent analytical skills
- Microsoft Suite experience -Power point, Visio. Intermediate to advanced technical skills using Excel; v look-up, pivot tables, formulas experience required
- Intermediate to advanced skills of reporting tools preferred
- Understanding of project management life cycle and its key components
- Strong organizational skills and ability to manage multiple competing projects
- Excellent written and verbal communication skills
- Self-starter with the ability to work independently in a fast paced environment
- Effective at building and maintaining relationships with clients at all levels
- Strong customer service skills with the ability to handle and resolve employee data related issues
- Must be able to maintain a high degree of confidentiality
- Proven ability to quickly master understanding of program processes and procedures; internal and external to the function.
- Ability to Lead Meetings and develop presentations on an Ad Hoc basis
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Responsibilities
- Responsible for an assigned section of the APAC BT & USP operations, providing end to end related operations management for JPMC which includes Tax support authorization, monitoring the selection process, tax filing monitoring across multiple locations, Foreign Tax Credit repayment process in conjunction with outsourced service providers.
- Timely and accurate processing and review of the tax calculations for accuracy and appropriate withholdings; transfer of payroll information to the vendor, checking of vendor inputs, vendor feedback and query resolution.
- Manage large amounts of employee confidential data and generate customized reports
- Performs execution of data management and interfaces controls; including data extraction and manipulation from various sources in order to prepare daily and exception processing reports that will drive operations
- Compile information from multiple data sources in order to reconcile employee information against the vendors systems and JPMC's internal system
- Responsible for data integrity by managing the various interfaces and data hand-offs that support the end-to-end global process
- Partner with Corporate Tax, Payroll teams, and key external vendors to ensure Tax controls are appropriate, consistently followed and are current in a changing environment
- Manage remediation of service defects and breaks to resolution
- Evaluating processes to incorporate efficiencies and/or identify areas for improvement
- Management of BT Change Control, analyzing potential changes for impact to services and project work, providing recommendation
- Partner with internal and external stakeholders to build and implement proper testing protocol for internal and vendor systems releases, leading local testing
- Develop, improve, update and document BT & USP processes and associated standard operating procedures
Qualifications
- Bachelor's degree preferred with 3 years' experience in an analyst role or 6+ years of relevant business operations experience
- Strong process-orientation; seeks to integrate work and processes across teams
- Strong interpersonal, communication and collaboration skills; works easily with employees at different levels, vendors and across global team building relationships
- Strong organizational skills including effective prioritization, multi-tasking and ability to focus
- Must be process-oriented; a problem solver with excellent analytical skills
- Microsoft Suite experience -Power point, Visio. Intermediate to advanced technical skills using Excel; v look-up, pivot tables, formulas experience required
- Intermediate to advanced skills of reporting tools preferred
- Understanding of project management life cycle and its key components
- Strong organizational skills and ability to manage multiple competing projects
- Excellent written and verbal communication skills
- Self-starter with the ability to work independently in a fast paced environment
- Effective at building and maintaining relationships with clients at all levels
- Strong customer service skills with the ability to handle and resolve employee data related issues
- Must be able to maintain a high degree of confidentiality
- Proven ability to quickly master understanding of program processes and procedures; internal and external to the function.
- Ability to Lead Meetings and develop presentations on an Ad Hoc basis
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Associate, Global Mobility position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
