Job Description
IBT: No. 1 BPO Company In Middle East
Call Center Representative - English & Hindi Speaker
IBT: No. 1 BPO Company In Middle East • Ahmedabad, Gujarat • via Internshala
1 day ago
Full–time
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Job description
About the job:
This is a full-time on-site role for Professional English & Hindi-Speaking Call Center Agents based in Ahmedabad.
Call Center Agents will be responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
Other key responsibilities include providing excellent customer support, utilizing computer systems...
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Maxzen HR Services
Associate International Voice Process
Maxzen HR Services • Ahmedabad, Gujarat • via Quikr
3 days ago
₹23K–₹31K a month
Full–time
No Degree Mentioned
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Job description
Position: Associate International Voice Process Educational Qualifications: Open to graduates and undergraduates from any discipline. 1) Location - Iscon Ambli Rd, Ahmedabad 2) Salary - Competitive salary package: 23,000 CTC for freshers candidates 3) Experience For experienced candidates, candidate will get : 30,000 CTC to 31,000 CTC ( 6 months to 1 year) 4) Interview Mode :- 1) 1st round interview - F2F interview at Client Office Role Overview: We are seeking individuals with excellent communication skills and strong computer literacy to join our dynamic team. Key Responsibilities: Make outbound calls to insurance companies for claim status and eligibility verification. Follow up insurance carriers based on client appointments. Track and update the status of unpaid claims. Adapt to various voice-based processes as required. Maintain accurate daily logs of activities. Complete assigned tasks efficiently and accurately, adhering to client SLAs. Work collaboratively in a team environment to achieve shared goals. Escalate issues to senior management in a timely manner when necessary. Skills Required: Strong analytical and problem-solving abilities. Proficiency in MS Office and familiarity with relevant applications. Excellent verbal communication and convincing skills. Attention to detail and accuracy. Strong time management and organizational skills. Ability to work under deadlines while maintaining confidentiality. Initiative and teamwork-oriented mindset. Experience: Open to both fresher and experienced candidates with a background in the International Voice Process. Shift Timings (Only Male Candidates Eligible): 05:30 PM 03:30 AM 09:00 PM 06:00 AM Employee Value Proposition (EVP): 5-day workweek (Monday Friday). Competitive salary package: 23,000 CTC for freshers. Additional perks: o 1,500 per month Attendance Bonus. o 25,000 Retention Bonus. Recognized as a Great Place to Work certified company. 30 earned leaves per calendar year. Continuous career progression with Learning & Development programs (Technical, Soft Skills, Communication, Leadership). Performance-based bonuses & loyalty benefits. Structured Rewards & Recognition programs. Competitive salary aligned with market standards. Equal career opportunities with a diverse, inclusive, and discrimination-free workplace. A vibrant company culture with festival celebrations and engaging employee events.
💡 Quick Summary
Seeking a career-building opportunity? The Associate International Voice Process position is now open for candidates interested in the International Call Center Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in International Call Center Jobs is a plus.