Job Description
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy
• Awareness and understanding of Bank&rsquos strategy
Business
• Good understanding and experienced with key Client Onboarding, Maintenance and Offboarding processes related to CCIB segment.
Processes
• Extensive experience supporting and working alongside business users and technology teams in a multinational organization. The experience will need to include managing cross border and multiple nationalities / cultures.
• Familiarity in internal bank applications such as SCI, eCDD+, Workbench, CreditMate etc.
• Provide quality support and resolution to front office, middle office and clients on queries.
• Provide clear and effective communication or updates to front office users and / or internal stakeholders.
• Work closely with technology teams to drive investigation, resolution and / or remediation of issues.
• Liaise with the Technology team on UVT post the system implementations at the time of war-room.
• Work closely with Project and technology team on MOT, SIT, UAT & War room requirements.
People and Talent
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Risk Management
• Identify key issues based on this information and put in place appropriate controls and measures
Governance
• Responsible for assessing the effectiveness of the Group&rsquos arrangements to deliver effective governance, oversight and controls in the business
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines
💡 Quick Summary
Seeking a career-building opportunity? The Associate Manager position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
