The Role Responsibilities

Contract and Supplier Management
• Tracking and reporting of all the Bank's technology contracts and suppliers working in collaboration with stakeholders.
• Develop and manage relationship of strategic vendors that deliver IT Professional services to the Bank, which may involve cross-functional teams and multiple lines of business.
• Act as the primary liaison between strategic suppliers and the bank – facilitate meetings and communications between vendors and stakeholders to drive the best outcome for the Bank.
• Ensure effective and efficient management of vendors and contracts through proactive engagement and on-going management and segmentation of contracts to enable implementation of key controls, risk mitigation and performance management in accordance to the service levels and contractual terms and conditions.
• Preparation and review of Supplier Tear Sheet to be used by senior leadership team members when meeting with suppliers.
• Support business efficiency programmes, cost savings initiatives and other contract or supplier rationalisation as part of transformation or continuous improvement to drive best value for the service.

Governance
• To ensure that all arrangements supported by the team conform to Group Key Risk Owner Standards as defined in the Group Vendor Service Risk Policy and Third-Party Risk Management Standards.
• Support all audits (internal & external) & regulatory reviews and assist Risk and Compliance teams to follow-up on audit observations for closure in a timely manner.
• Work closely with the Country Technology Manager, Group Compliance & Country Compliance, as and where necessary to ensure compliance with all laws and regulations as advice by Country Compliance & Group Compliance.
• Adherence to the group Third Party Risk Management policies and standards throughout the lifecycle of vendor contracts.
• Tracking and reporting of strategic vendor management activities, including spend analysis and quarterly balanced score cards

Stakeholder Management
• Coordinate and execute programmes and procedures to ensure proper documentation is completed and implemented for high criticality contracts in adherence to the Bank's policies on vendor risk management and to meet regulatory requirements, e.g. annual due diligence, compliance audits, etc.
• Provide guidance and assistance on interpretation of contractual clauses and obligations as required by the business.
• Management and reporting of compliance to contract milestones.
• Work closely with the Contract Manager or service owner(s) to ensure commercial terms and objectives are delivered throughout the term of the contract.
• Manage the contract change procedures, interfacing with Global Supply Chain Management and Group Legal as necessary.
• Collaborate with Global Category Managers for negotiation and extension or renewal of the current contracts and its volume-dependent price elements
• Monitor delivery of contractual obligations, working with Supply Chain Management, Legal & Compliance and other SCB functions as appropriate to resolve commercial disputes and settlements relating to the contracted scope via commercial governance.
• Supports delivery of contract management as required in governance meetings; providing contract management-related tracking, measurement and dashboard consolidations; liaising with financial team for financial reporting matters;
• Coordinating involvement of Supply Chain Management or legal counsel as directed; monitoring and seeking ways to improve team efficiency, effectiveness and impact; recording ideas for improving processes and procedures; and interacting with and directing day-to-day contract related delivery issues.

Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the country / business unit / function/ team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• All TTO Business units, Legal, SCM, NEW Ops, HR Ops team, TTO ITPS suppliers etc.,

Our Ideal Candidate
• Desired education - bachelor's degree in business administration, Finance, Information Technology, Engineering or related field.
• At least 8 to 10 years with Commercial, Finance, Sales, Procurement/Supply Chain, Contract Management and/or IT project delivery background with proven track record of managing contracts or suppliers.
• Excellent communicator both written and verbal
• Experience in stakeholder management internally and externally with suppliers in complex business environment
• Good commercial acumen and negotiation skills to influence and align demands, drive change and deliver the results.
• High integrity, self-motivated and ability to identify problems, contribute, propose solutions and follow-up diligently towards resolution.
• Team player and able to learn quickly and work effectively across multiple organisations in a global team.
• Sound knowledge of technology sourcing and contracting methodology
• Demonstrate strong knowledge of Microsoft Office tools, SharePoint.
• Preferably with some level of familiarity with IT environment, emerging technologies and IT standards, policies and procedures and project management framework.
• Able to perform analysis and reports, and develop plan to address challenges, opportunities and synergies with a strategic mindset for the various lines of business as an Enterprise.
• Third Party Risk management skills

Role Specific Competencies
• Clear communication skills (Verbal & written)
• Ability to use positive language.
• Effective listening & Logical thinking
• Taking responsibilities and adaptability
• Time management
• IT Contract Management
• Supplier Governance and Performance Management
• Stakeholder Management
• Third Party Risk management
• Microsoft Office (Specifically Excel), SharePoint

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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