Job Description
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Processes
• Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases.
• Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT
• Assess and raise RFIs whereever required
• Conduct further analysis and escalations using knowledge about complex products
• Assist in implementing and learning of Group and FCC processes/DOIs.
• Assist in MI Reporting, tracking of team productivity, case allocations, etc.
• Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums.
• Provide feedback on Group DOIs, Country addendums
• Participate in UAT, testing, and go live of projects time to time
• Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM
Business
• Support relevant stakeholders by managing and closing cases inline with group defined CAD
• Provide relevant feedback on cutovers, project go lives and systemic migrations
• Provide relevant feedback on process notes and DOIs
• Provide required MIS and data to assist in any reporting as may be required to the respective team leads
People and Talent
• Provide mentorship to new joinees to team dynamics is maintained.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Collaborate with training teams to input to training curriculum to support closing of capability gaps.
Risk Management
• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Inform the respective team leads of any events which may have potential
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Processes
• Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases.
• Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT
• Assess and raise RFIs whereever required
• Conduct further analysis and escalations using knowledge about complex products
• Assist in implementing and learning of Group and FCC processes/DOIs.
• Assist in MI Reporting, tracking of team productivity, case allocations, etc.
• Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums.
• Provide feedback on Group DOIs, Country addendums
• Participate in UAT, testing, and go live of projects time to time
• Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM
Business
• Support relevant stakeholders by managing and closing cases inline with group defined CAD
• Provide relevant feedback on cutovers, project go lives and systemic migrations
• Provide relevant feedback on process notes and DOIs
• Provide required MIS and data to assist in any reporting as may be required to the respective team leads
People and Talent
• Provide mentorship to new joinees to team dynamics is maintained.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Collaborate with training teams to input to training curriculum to support closing of capability gaps.
Risk Management
• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Inform the respective team leads of any events which may have potential
💡 Quick Summary
Seeking a career-building opportunity? The Associate Manager| FCC Investigations position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.