Job Description
About Plutus
'Nearly 50% of banks do not upgrade old IT systems as soon as they should, and 43% of US banks still use COBOL, a programming language dating from 1+5+ and extra layers embedded on top of it are causing outage' - UK FCA in its annual report
In other words, banking systems are outdated and cannot be easily modernized.
Fintech have responded enthusiastically to address this problem and in India alone there are over 2,000 fintechs and neo banks currently. Each of them is looking to provide value-added services through a tech-driven approach. However, in each case, the fintech or neo bank partners with a licensed bank for core services like savings or loan accounts which are delivered through the same legacy systems and hence are constrained themselves.
Enter Plutus.
Plutus is a strategic partnership between Zeta and a top 3 Indian private sector bank with the mission to build a digital bank completely from scratch. Plutus will serve the bank's 25 mn+ consumers and drive growth to double the base to 50 Mn+ in the next 5 years. To achieve this, we've reimagined banking completely from the ground up.
Plutus uses Zeta's Tachyon, a cloud-native, integrated modern core banking, processing and payments SaaS platform. Plutus is a digital led bank and payments offering initially targeted towards India's gen X, Y, Z and millennial audiences.
With a customer-first philosophy, fortnightly releases and a modern intuitive mobile app, we are building an experience that will revolutionize banking in India. Join us to re-define this age-old industry.
What is the job like
Manage the end-to-end process flows of the Settlement Unit, including file exchange, system hand-offs, preparation of the UAT /test cases, checking, verification and transfer to production. Manage a robust process for the identification of exceptions through reconciliations, and timely action for resolution.Establish a scale-independent process, capable of handling large volumes seamlessly and accurately.Manage a process for customer query and dispute resolution, within TAT and with accuracy.Maintain a high degree of connectivity with key stakeholders with partners (Associations/ payment aggregators) and ensure timely escalation and resolution of issues.Ensure compliance with all regulatory injunctions.
Who should apply for this role
5+ years of experience in Wallet/Prepaid operationsProject Support experience and stakeholder managementEye for detail, data accuracy and strong orientation on controlsGood interpersonal and excellent communication skills Adaptive to new technologies, and an orientation towards digital technologies and innovationGood analytical skills, with an ability to spot trends and issues early and take course-corrective actions where requiredAbility to comprehend and understand and explain issues with the requisite level of detail and clarityAbility to escalate in a timely manner for resolution of issues with financial impact
'Nearly 50% of banks do not upgrade old IT systems as soon as they should, and 43% of US banks still use COBOL, a programming language dating from 1+5+ and extra layers embedded on top of it are causing outage' - UK FCA in its annual report
In other words, banking systems are outdated and cannot be easily modernized.
Fintech have responded enthusiastically to address this problem and in India alone there are over 2,000 fintechs and neo banks currently. Each of them is looking to provide value-added services through a tech-driven approach. However, in each case, the fintech or neo bank partners with a licensed bank for core services like savings or loan accounts which are delivered through the same legacy systems and hence are constrained themselves.
Enter Plutus.
Plutus is a strategic partnership between Zeta and a top 3 Indian private sector bank with the mission to build a digital bank completely from scratch. Plutus will serve the bank's 25 mn+ consumers and drive growth to double the base to 50 Mn+ in the next 5 years. To achieve this, we've reimagined banking completely from the ground up.
Plutus uses Zeta's Tachyon, a cloud-native, integrated modern core banking, processing and payments SaaS platform. Plutus is a digital led bank and payments offering initially targeted towards India's gen X, Y, Z and millennial audiences.
With a customer-first philosophy, fortnightly releases and a modern intuitive mobile app, we are building an experience that will revolutionize banking in India. Join us to re-define this age-old industry.
What is the job like
Manage the end-to-end process flows of the Settlement Unit, including file exchange, system hand-offs, preparation of the UAT /test cases, checking, verification and transfer to production. Manage a robust process for the identification of exceptions through reconciliations, and timely action for resolution.Establish a scale-independent process, capable of handling large volumes seamlessly and accurately.Manage a process for customer query and dispute resolution, within TAT and with accuracy.Maintain a high degree of connectivity with key stakeholders with partners (Associations/ payment aggregators) and ensure timely escalation and resolution of issues.Ensure compliance with all regulatory injunctions.
Who should apply for this role
5+ years of experience in Wallet/Prepaid operationsProject Support experience and stakeholder managementEye for detail, data accuracy and strong orientation on controlsGood interpersonal and excellent communication skills Adaptive to new technologies, and an orientation towards digital technologies and innovationGood analytical skills, with an ability to spot trends and issues early and take course-corrective actions where requiredAbility to comprehend and understand and explain issues with the requisite level of detail and clarityAbility to escalate in a timely manner for resolution of issues with financial impact
💡 Quick Summary
Seeking a career-building opportunity? The Associate Manager| Payzapp Operations position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.