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Associate Manager-Investigation-RCU
IDFC FIRST Bank Limited
Thane, Maharashtra
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5 hours agoFull–time
Job Title – Associate Investigation
Place of work - Mumbai
Business Unit - Retail Banking
Function – Risk
Job Purpose:
As a fraud investigation analyst with IDFC, the person will be part of the RCU (Risk Control Unit) division, that takes care of transactional fraud investigations. They will be conducting investigations (including video-based) on suspicious transactions, and required to take critical business decisions.
Roles & Responsibilities:
Preparing investigations
Reads and evaluates the case details flagged by arbitration layer
Follow and determine strategy for cognitive interview (video-based) by referring and following guidelines for investigation procedure; taking into account the cases and interviewee (Sales Officer/Customer) characteristics
Collecting evidence
Conducts the cognitive interview (video-based) to document customer story and surface any inconsistencies from data
Probe and validate contradictions in the statements to complete the collection of evidence
Paraphrases and summarizes the interview with justification for his decision
Determining conclusions and follow-up actions
Gives a preliminary stance on the conclusion
Passes case to RCU manager, in specific negative circumstances, where he/she needs guidance, for final determination of conclusion,
Documentation of the investigation for record and reference
Educational Qualifications:
Graduate - Any
Post Graduate - Any
Experience:
Conversational ability in at least 1 regional language- preferably Southern (All 4); Western (Bengali, Assamese and Oriya), Punjabi, Marathi and Gujarati
1-2 years of AML Alert, Transaction Monitoring calling experience.
Good on-video experience
Job Title – Associate Investigation
Place of work - Mumbai
Business Unit - Retail Banking
Function – Risk
Job Purpose:
The role holder has the responsibility for assisting the unhindered investigations for allegations related to fraud, corruption, and misconduct with regard to Bank financed operations, administrative budgets and misuse of Bank resources. The outcomes of these investigations are to be transmitted and administered under the Bank’s disciplinary framework. The
Associate Manager-Investigation-RCU
IDFC FIRST Bank Limited
Thane, Maharashtra
Apply
5 hours agoFull–time
Job Title – Associate Investigation
Place of work - Mumbai
Business Unit - Retail Banking
Function – Risk
Job Purpose:
As a fraud investigation analyst with IDFC, the person will be part of the RCU (Risk Control Unit) division, that takes care of transactional fraud investigations. They will be conducting investigations (including video-based) on suspicious transactions, and required to take critical business decisions.
Roles & Responsibilities:
Preparing investigations
Reads and evaluates the case details flagged by arbitration layer
Follow and determine strategy for cognitive interview (video-based) by referring and following guidelines for investigation procedure; taking into account the cases and interviewee (Sales Officer/Customer) characteristics
Collecting evidence
Conducts the cognitive interview (video-based) to document customer story and surface any inconsistencies from data
Probe and validate contradictions in the statements to complete the collection of evidence
Paraphrases and summarizes the interview with justification for his decision
Determining conclusions and follow-up actions
Gives a preliminary stance on the conclusion
Passes case to RCU manager, in specific negative circumstances, where he/she needs guidance, for final determination of conclusion,
Documentation of the investigation for record and reference
Educational Qualifications:
Graduate - Any
Post Graduate - Any
Experience:
Conversational ability in at least 1 regional language- preferably Southern (All 4); Western (Bengali, Assamese and Oriya), Punjabi, Marathi and Gujarati
1-2 years of AML Alert, Transaction Monitoring calling experience.
Good on-video experience
Job Title – Associate Investigation
Place of work - Mumbai
Business Unit - Retail Banking
Function – Risk
Job Purpose:
The role holder has the responsibility for assisting the unhindered investigations for allegations related to fraud, corruption, and misconduct with regard to Bank financed operations, administrative budgets and misuse of Bank resources. The outcomes of these investigations are to be transmitted and administered under the Bank’s disciplinary framework. The
💡 Quick Summary
Seeking a career-building opportunity? The Associate Manager|Investigation|RCU position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
