Job Description
Language: To converse well in English, Kannada & Hindi
Experience: 1 year experience in OP Billing from any Hospital
Salary: At par with the industry standard.
Shift: Rotational Shifts(mandatory)
Job Description:
Communicating and coordinating with patient and the doctors
Managing calls and customer queries
Identify and assess customers’ needs to achieve 10/10 satisfaction rate.
Error free billing (OP & IP) to be maintained.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.
Follow communication procedures, SOP’s guidelines and policies
Take the extra mile to engage customers
Ability to multi-task, prioritize, and manage time effectively
To carry out any other task assigned by higher authority.
Sending daily/weekly/monthly reports as specified by department head.
Should be able to join immediately. Please share your CV for a telephonic interview today.
Job Type: Full-time
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
Food provided
Provident Fund
Schedule:
Day shift
Night shift
Rotational shift
Education:
Bachelor's (Required)
Language:
Kannada (Required)
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Associate - Patient Services position is now open for candidates interested in the Nurse / Compounder Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Nurse / Compounder Jobs is a plus.
