Job Description
The Senior Specialist, HR Administrator job supports human resources administration processes and policies as well as rewards programs by monitoring HR employee issues and personnel record maintenance. Under minimal supervision, this job manages projects and processes within the group supporting HR administration counsel to the organization conducting personal record maintenance, statistical reporting and benefit program implementation.
Key Responsibilities and Duties
• Reviews employment issues related to hiring, termination, contracts, retirement and other HR related operations.
• Assists key stakeholders with data analysis, data validations, and data extracts.
• Examines and maintains personnel records pertaining to benefits, compensation, leaves of absence, and retirement.
• Seeks advice from senior management regarding statistical reporting of internal managements and external agencies as well as prepares data and reports for compensation and benefit programs.
• Corresponds with human resource outsourcing vendors while consulting with upper level employees on strategic planning initiatives.
• Manages projects and processes to support the administration while coaching and reviewing the work of lower level professionals.
• Meets or exceeds service level agreements when making system updates, mass uploads, security changes, or troubleshooting interfaces.
• Participates in HR initiatives, and serves as an HRIS subject matter expert in company-wide system integration projects when needed.
• Applies compliance and audit requirements within scope of responsibility, provides documentation as necessary, and participates in compliance and audit activities as required.
• Develops a thorough understanding of system employee information, processes, and policies.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 3+ Years Required; 5+ Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work
Career Level
7IC
Key Duties & Responsibilities: List up to 5 key duties and responsibilities, management responsibilities and time spent (if applicable)
• Responsible for maintaining HR system data, workday Configuration, RCAs, system security, and proper functioning of system interfaces.
• Manage integrity of user accounts data for support of integrated systems and SSO
• Perform routine audits to ensure data integrity.
• Point person for HR data mass uploads into workday system.
• Review and document system enhancements/added new functionality included in monthly patches.
• Maintain monthly department code updates in HRIS system.
• Maintain system security roles and provisioning within HRIS system.
• Develop test scenarios and conducts user end testing to ensure all processes work according to expectations and meet outlined requirements.
• Develop a strong working knowledge of all HRIS systems.
• Assists system users with training, data entry, and troubleshoot system issues.
• Meet or exceed service level agreements when making system updates, mass uploads, security changes, or troubleshooting interfaces.
• Develop a thorough understanding of system employee information, processes, and policies.
• Provides support for Manager Self-Service, Employee Self-Service, and HCM work structures (Department codes, Job codes, Locations)
• Participate in HR initiatives and serve as an HRIS subject matter expert in company-wide system integration projects when needed.
• Assist key stakeholders with data analysis, data validations, and data extracts.
• Partner with Payroll, Benefits, Compensation, Recruiting, and IT on a regular basis.
• Ensure HR data business process controls are followed.
• Experience protecting and working with confidential information when working in an open work environment.
• Ensure HRIS data confidentiality is maintained.
• Apply compliance and audit requirements within scope of responsibility, provide documentation as necessary, and participate in compliance and audit activities as required.
Functional Knowledge: What knowledge of concepts, process, principles or procedures is needed within discipline; SME?
• Experience with Software as a Service implementations and administration
• Strong understanding of business process documentation, requirements gathering and testing methodologies
• Ability to communicate (oral and written) with varying levels of HRIS knowledge
• Strong analytical and critical thinking skills
• Strong attention to detail
• Workday experience preferred.
Required Education: BA/BS
Required Experience:
5-10 years
Related Skills
Analytical Skills, Business Process Improvement, Business Process Understanding, Communication, Continuous Improvement Mindset, Data Analysis, Data Management, Detail Oriented, HR Operational Processes, HR Policy Implementation, Prioritizes Effectively, Problem Solving
_____________________________________________________________________________________________________
Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
For Applicants of Greenwood residing in Brazil (English), click here.
For Applicants of Greenwood residing in Brazil (Portuguese), click here.
For Applicants of Westchester residing in Brazil (English), click here.
For Applicants of Westchester residing in Brazil (Portuguese), click here
Key Responsibilities and Duties
• Reviews employment issues related to hiring, termination, contracts, retirement and other HR related operations.
• Assists key stakeholders with data analysis, data validations, and data extracts.
• Examines and maintains personnel records pertaining to benefits, compensation, leaves of absence, and retirement.
• Seeks advice from senior management regarding statistical reporting of internal managements and external agencies as well as prepares data and reports for compensation and benefit programs.
• Corresponds with human resource outsourcing vendors while consulting with upper level employees on strategic planning initiatives.
• Manages projects and processes to support the administration while coaching and reviewing the work of lower level professionals.
• Meets or exceeds service level agreements when making system updates, mass uploads, security changes, or troubleshooting interfaces.
• Participates in HR initiatives, and serves as an HRIS subject matter expert in company-wide system integration projects when needed.
• Applies compliance and audit requirements within scope of responsibility, provides documentation as necessary, and participates in compliance and audit activities as required.
• Develops a thorough understanding of system employee information, processes, and policies.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 3+ Years Required; 5+ Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work
Career Level
7IC
Key Duties & Responsibilities: List up to 5 key duties and responsibilities, management responsibilities and time spent (if applicable)
• Responsible for maintaining HR system data, workday Configuration, RCAs, system security, and proper functioning of system interfaces.
• Manage integrity of user accounts data for support of integrated systems and SSO
• Perform routine audits to ensure data integrity.
• Point person for HR data mass uploads into workday system.
• Review and document system enhancements/added new functionality included in monthly patches.
• Maintain monthly department code updates in HRIS system.
• Maintain system security roles and provisioning within HRIS system.
• Develop test scenarios and conducts user end testing to ensure all processes work according to expectations and meet outlined requirements.
• Develop a strong working knowledge of all HRIS systems.
• Assists system users with training, data entry, and troubleshoot system issues.
• Meet or exceed service level agreements when making system updates, mass uploads, security changes, or troubleshooting interfaces.
• Develop a thorough understanding of system employee information, processes, and policies.
• Provides support for Manager Self-Service, Employee Self-Service, and HCM work structures (Department codes, Job codes, Locations)
• Participate in HR initiatives and serve as an HRIS subject matter expert in company-wide system integration projects when needed.
• Assist key stakeholders with data analysis, data validations, and data extracts.
• Partner with Payroll, Benefits, Compensation, Recruiting, and IT on a regular basis.
• Ensure HR data business process controls are followed.
• Experience protecting and working with confidential information when working in an open work environment.
• Ensure HRIS data confidentiality is maintained.
• Apply compliance and audit requirements within scope of responsibility, provide documentation as necessary, and participate in compliance and audit activities as required.
Functional Knowledge: What knowledge of concepts, process, principles or procedures is needed within discipline; SME?
• Experience with Software as a Service implementations and administration
• Strong understanding of business process documentation, requirements gathering and testing methodologies
• Ability to communicate (oral and written) with varying levels of HRIS knowledge
• Strong analytical and critical thinking skills
• Strong attention to detail
• Workday experience preferred.
Required Education: BA/BS
Required Experience:
5-10 years
Related Skills
Analytical Skills, Business Process Improvement, Business Process Understanding, Communication, Continuous Improvement Mindset, Data Analysis, Data Management, Detail Oriented, HR Operational Processes, HR Policy Implementation, Prioritizes Effectively, Problem Solving
_____________________________________________________________________________________________________
Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
For Applicants of Greenwood residing in Brazil (English), click here.
For Applicants of Greenwood residing in Brazil (Portuguese), click here.
For Applicants of Westchester residing in Brazil (English), click here.
For Applicants of Westchester residing in Brazil (Portuguese), click here
💡 Quick Summary
Seeking a career-building opportunity? The Associate | Production Support Tier 3 position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
