Job Description
Business Function
Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.
Responsibilities
• Conducting the On-Boarding of shortlisted Debt Collection Agencies(DCA) as per the ORR process
• Ensure the DCA complies with Bank’s Outsourcing requirement
• Review & investigates customer complaints on DCA
• Review customer’s settlement proposal when raised by the DCA
• Perform Controlled Self-Assessment on the DCA on a month on month basis
• Capacity planning for DCA’s from time to time
• Check on timely account allocation to the DCA
• Tracking of daily Field collector productivity by maximizing payment recoveries from Delinquent accounts
• Checking of Invoices raised by DCA and tracking for timely payment to DCA’s
• Any other responsibility assigned to him/her from time to time by the Supervisor
Requirements
• At least 12 years of experience in Retail Collection( Experience in Credit Cards collections is a must)
• Graduate/Postgraduate along with sound domain knowledge in Retail Collections
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location
India-Maharashtra-Pune-eLVB
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Jun 26, 2026, +:30:00 PM
Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.
Responsibilities
• Conducting the On-Boarding of shortlisted Debt Collection Agencies(DCA) as per the ORR process
• Ensure the DCA complies with Bank’s Outsourcing requirement
• Review & investigates customer complaints on DCA
• Review customer’s settlement proposal when raised by the DCA
• Perform Controlled Self-Assessment on the DCA on a month on month basis
• Capacity planning for DCA’s from time to time
• Check on timely account allocation to the DCA
• Tracking of daily Field collector productivity by maximizing payment recoveries from Delinquent accounts
• Checking of Invoices raised by DCA and tracking for timely payment to DCA’s
• Any other responsibility assigned to him/her from time to time by the Supervisor
Requirements
• At least 12 years of experience in Retail Collection( Experience in Credit Cards collections is a must)
• Graduate/Postgraduate along with sound domain knowledge in Retail Collections
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location
India-Maharashtra-Pune-eLVB
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Jun 26, 2026, +:30:00 PM
💡 Quick Summary
Seeking a career-building opportunity? The Associate| Regional Collection Manager | Writeoff Head position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
