Job Description
Start date: Immediately
Reporting to: Registrar
Location: Dawson Creek, BC
Experience Northern BC with a career at Northern Lights College!
Northern Lights College (NLC) is located throughout northern British Columbia, an area with vibrant natural resources, history, and culture. NLC's mission is to enrich the lives, communities, and industry in northern British Columbia through accessible and applied learning. The College offers a welcoming and inclusive work environment where innovation and creativity are welcomed. NLC provides a generous compensation package with health benefits, excellent pension plan, and the opportunity for personal and professional growth.
Position Summary
Reporting to the Registrar, the Associate Registrar RecordsSystems holds a strategic leadership role within the Registrar's Office and NLC community, endorsing a student-experience approach to services and systems. The Associate Registrar, RecordsSystems partners with the leadership team to develop and implement policies and procedures, processes, and systems that contribute to the mission, values, and goals of the college. The incumbent has leadership and day-to-day managerial responsibility for designated functions in the areas of student records, systems, data analysis, training, and audit services, along with the hiring, supervision, and development of staff in these areas.
Key Areas of Oversight
supports the Registrar in the evaluation, implementation, and monitoring of college policies and programs, recommending changes based on consultation with the college community, as well as external research for best practice
initiates and facilitates change to existing services and develops new processes that will deliver enhanced operations and services to students.
manages and facilitates special projects
supervises and supports staff in the Records and Systems Portfolio
Manages student records, registration processes, and related systems within the college.
Key Responsibilities
lead from the Registrar's office for the Colleague Student Information System (SIS) to ensure services and functions are delivered effectively and efficiently; research and implement projects, services, and new technology to improve student experience.
regularly reviews systems, processes and procedures to identify service and process improvements
Working with other departments, such as admissions, finance, and academic advising, to ensure smooth operations and effective student services.
coordinate user training for new Registrar's Office staff, as well as staff from other NLC departments as required
foster awareness of service standards, best practices, and adherence to NLC regulations, policies and procedures
ensure data integrity and accuracy for all Colleague generated information, records, and reporting
ensure maintenance of safe and secure student records by overseeing the collection, storage, and retrieval of student information, including academic records, transcripts, and enrollment data.
oversee the development and administration of procedure manuals by managing the registration process, including course scheduling, enrollment, and ensuring accurate and timely updates to student records.
oversee the timely production of internal and external reports
oversee course articulation process between NLC courses and other BC post-secondary institutions according to the BC Council on Admissions and Transfer
oversee student transfer credit process
provide input into departmental budget and expenditures within assigned areas and projects
adjudicate appeal decisions and special requests for policy exceptions from students
work with the Registrar to conduct elections for representatives on Education Council and Board of Governors and ensure elections rules are enforced, and elections are held in fair and transparent manner
provide effective leadership, coaching and direction to team, fostering a collaborative and service-oriented culture to ensure a positive student experience
participate in the selection, development and evaluation of staff to ensure appropriate service levels are maintained
provide job orientation and appropriate training and ongoing support/professional development for new staff
represent the Registrar's Office and the College internal and/or external committees, as required
act on behalf of the Registrar in the Registrar's absence
act as a back up to the Associate Registrar Enrolment Services in their absence
participate in professional development to maintain knowledge of developments in student services and post-secondary education
act as the functional expert for Registrar's Office records and systems including Colleague, the Student Information System
Selection Criteria
Bachelor's degree and/or equivalent combination of education and experience
Minimum of 3 years of management experience at the post secondary level, preferably within the functional areas of records and systems services
You Are Someone Who
demonstrates leadership skills required to build and inspire an effective multi-service team in a student-centered environment resulting in a strong customer service culture for the college
possesses expertise in managing staff within a union environment
demonstrates understanding and knowledge of student information systems and other related computer systems and software
has strong analytical, conflict management, team building and coaching skills
works collaboratively to design, implement and evaluate new Registrar's Office strategies, projects and initiatives
can interpret and apply College, government, agency and departmental policies, procedures and guidelines
possesses strong communication and interpersonal skills required to maintain effective relationships in a multi-campus college
can deliver effective presentations to small and large groups, both inside and outside the college
has knowledge and understanding of strategic enrolment management (SEM) planning and practices
has knowledge of Canadian and International education systems
has knowledge and understanding of the Freedom of Information and protection of Privacy Act (FIPPA)
has the willingness to travel within region. A current and valid driver's license is required
To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse ****** orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College.
In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous-First Nation, Metis, or Inuit within cover letters and/or resume.
Reporting to: Registrar
Location: Dawson Creek, BC
Experience Northern BC with a career at Northern Lights College!
Northern Lights College (NLC) is located throughout northern British Columbia, an area with vibrant natural resources, history, and culture. NLC's mission is to enrich the lives, communities, and industry in northern British Columbia through accessible and applied learning. The College offers a welcoming and inclusive work environment where innovation and creativity are welcomed. NLC provides a generous compensation package with health benefits, excellent pension plan, and the opportunity for personal and professional growth.
Position Summary
Reporting to the Registrar, the Associate Registrar RecordsSystems holds a strategic leadership role within the Registrar's Office and NLC community, endorsing a student-experience approach to services and systems. The Associate Registrar, RecordsSystems partners with the leadership team to develop and implement policies and procedures, processes, and systems that contribute to the mission, values, and goals of the college. The incumbent has leadership and day-to-day managerial responsibility for designated functions in the areas of student records, systems, data analysis, training, and audit services, along with the hiring, supervision, and development of staff in these areas.
Key Areas of Oversight
supports the Registrar in the evaluation, implementation, and monitoring of college policies and programs, recommending changes based on consultation with the college community, as well as external research for best practice
initiates and facilitates change to existing services and develops new processes that will deliver enhanced operations and services to students.
manages and facilitates special projects
supervises and supports staff in the Records and Systems Portfolio
Manages student records, registration processes, and related systems within the college.
Key Responsibilities
lead from the Registrar's office for the Colleague Student Information System (SIS) to ensure services and functions are delivered effectively and efficiently; research and implement projects, services, and new technology to improve student experience.
regularly reviews systems, processes and procedures to identify service and process improvements
Working with other departments, such as admissions, finance, and academic advising, to ensure smooth operations and effective student services.
coordinate user training for new Registrar's Office staff, as well as staff from other NLC departments as required
foster awareness of service standards, best practices, and adherence to NLC regulations, policies and procedures
ensure data integrity and accuracy for all Colleague generated information, records, and reporting
ensure maintenance of safe and secure student records by overseeing the collection, storage, and retrieval of student information, including academic records, transcripts, and enrollment data.
oversee the development and administration of procedure manuals by managing the registration process, including course scheduling, enrollment, and ensuring accurate and timely updates to student records.
oversee the timely production of internal and external reports
oversee course articulation process between NLC courses and other BC post-secondary institutions according to the BC Council on Admissions and Transfer
oversee student transfer credit process
provide input into departmental budget and expenditures within assigned areas and projects
adjudicate appeal decisions and special requests for policy exceptions from students
work with the Registrar to conduct elections for representatives on Education Council and Board of Governors and ensure elections rules are enforced, and elections are held in fair and transparent manner
provide effective leadership, coaching and direction to team, fostering a collaborative and service-oriented culture to ensure a positive student experience
participate in the selection, development and evaluation of staff to ensure appropriate service levels are maintained
provide job orientation and appropriate training and ongoing support/professional development for new staff
represent the Registrar's Office and the College internal and/or external committees, as required
act on behalf of the Registrar in the Registrar's absence
act as a back up to the Associate Registrar Enrolment Services in their absence
participate in professional development to maintain knowledge of developments in student services and post-secondary education
act as the functional expert for Registrar's Office records and systems including Colleague, the Student Information System
Selection Criteria
Bachelor's degree and/or equivalent combination of education and experience
Minimum of 3 years of management experience at the post secondary level, preferably within the functional areas of records and systems services
You Are Someone Who
demonstrates leadership skills required to build and inspire an effective multi-service team in a student-centered environment resulting in a strong customer service culture for the college
possesses expertise in managing staff within a union environment
demonstrates understanding and knowledge of student information systems and other related computer systems and software
has strong analytical, conflict management, team building and coaching skills
works collaboratively to design, implement and evaluate new Registrar's Office strategies, projects and initiatives
can interpret and apply College, government, agency and departmental policies, procedures and guidelines
possesses strong communication and interpersonal skills required to maintain effective relationships in a multi-campus college
can deliver effective presentations to small and large groups, both inside and outside the college
has knowledge and understanding of strategic enrolment management (SEM) planning and practices
has knowledge of Canadian and International education systems
has knowledge and understanding of the Freedom of Information and protection of Privacy Act (FIPPA)
has the willingness to travel within region. A current and valid driver's license is required
To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse ****** orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College.
In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous-First Nation, Metis, or Inuit within cover letters and/or resume.
💡 Quick Summary
Seeking a career-building opportunity? The Associate Registrar, Records & Systems position is now open for candidates interested in the Back Office Jobs sector. This role in British Columbia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
