Associate Relationship Officer
IDFC FIRST Bank
Relationship Manager-Home Loan
IDFC FIRST Bank • Neem Ka Thana, Rajasthan • via Career At IDFC First Bank
10 days ago
Full–time
Apply on Career At IDFC First Bank
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Job description
Job Requirements
Job Requirements
Role/Job Title: Relationship Manager-Home loan
Function/ Department: Rural Banking
Job Purpose:
• To deliver a high-quality client service and customer retention.
• Enhance product sales and new client acquisition.
Roles & Responsibilities:
• Creating sales opportunities for self and team members.
• Acquisition: focus on lending to new customers, championing ...
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IDFC FIRST Bank
Associate Relationship Officer
IDFC FIRST Bank • Nandri, Rajasthan • via Career At IDFC First Bank
16 days ago
Full–time
Apply on Career At IDFC First Bank
Job description
Job Requirements
Job Requirements
Job Description
Job Title – Associate Relationship Officer
Place of work-Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh
Business Unit – Retail Banking-Rural Banking
Function- Rural Sales
Job Purpose :
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities:
- Manage zoning activity to map household needs in villages and areas allocated
- Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
- Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
- Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship
- Nudge behavioral changes in customers to drive them towards online banking
- Maintain high collections efficiency through discipline and drive
- Monitor preparation of accurate documentation of loans and saving account.
- Coordinate with operations officer to ensure timely and accurate data entry
- Ensure compliance as per the bank requirements
- Conduct field audits and customer verifications to ensure high quality of accounts
'-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services.
-Recommend process changes in order to improve service efficiency and quality across the branch network
- Provide support for implementation of livelihood advancement and community development initiatives.
Educational Qualifications:
12th –Any
Graduation-Any
Post Graduation-Optional
Experience:
0-1 years of relevant branch banking experience, fresher’s can apply