Job Description
Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Service Delivery
Within HSBC Technology and Services Global Service Delivery is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Service Delivery teams are making sure all this happens smoothly.
Principal Responsibilities
• To lead and drive service delivery and oversight / Governance on the GSC Mortgage Services.
• Governance and oversight of GSC Mortgage teams managing INM Mortgage back office at different locations.
• Drive the process strategies and transformation with a vision of becoming 'best-in-class' Mortgage service to customer and business partner..
• Ongoing interaction with all major business functions (including: customer group management, sales management, service and implementation functions, IT, operations, legal and regulatory functions etc.) to drive business performance and achieve strategic objectives. In achieving these results, the job holder provides business leadership, technical subject matter expertise, commercial influence, guidance and recommendations to a multitude of functions.
• The incumbent is expected to interface with the auditors and requires senior management oversight to ensure Bank's reputation is protected. Requirements
• Bachelor of Arts/ Commerce
Skills required for success are:
• People and Stakeholder Management
• Ability to think strategically and drive transformational projects
• Strong Communication and decision making ability
• Thinking and Problem solving skills
• Strong Customer Drive
💡 Quick Summary
Seeking a career-building opportunity? The Associate Vice President| Secured Lending HSBC | Maharashtra position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
