Job Description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-1+), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Principal Responsibilities
To manage operations for WPB Demat Services efficiently and be able to take on additional challenges on account of business growth, by ensuring timely and error free processing of Demat applications, transactions and servicing requests. Responding to queries promptly and ensuring seamless delivery to the customer. Identifying areas of automation and process improvements.
The incumbent will also be responsible for Operational oversight and day-to-day management of the Wealth Management Services (WMS) team based out of GSC KOL and GSC HYD.
To ensure all Regulatory circulars are well understood, tracked and implemented in letter and spirit. Also, to ensure the team has a consistent understanding of the requirements of these circulars, to ensure there is never a breach of any Regulatory guideline.
Ensure liaison with relevant NSDL SPOCs, to ensure the NSDL platform functions seamlessly, and queries clarification around Regulatory circulars/indents are obtained.
The role-holder is expected to actively oversee on-going testing and system UATs for new workflows and processes in the Demat team, to ensure the end-solution is fit-for-purpose.
Ensure Internal and External audits are fronted and managed efficiently, with an objective of achieving NIL adverse findings from Auditors.
Safeguarding the bank from business loss by ensuring adequate controls are built in the procedures, and operational risk is monitored constantly and minutely. Ensure daily activities are carried out in accordance to laid down procedures.
To support new product development / enhancement of the Demat system, by drawing up specifications for system enhancement and carrying out UATs as required, and ensuring the same are released into production in a timely manner. This will involve coordinating with other departments for successful implementation / roll out of new products.
Liaise and coordinate with Regional and Global Operations transformation teams for system and process enhancements, and other streamlining initiatives.
Ensure AOP, rate-setting and forecast submissions to the Region, are made in a accurately, and in a timely manner. To ensure interactions with Business for obtaining accurate volume forecasts, to ensure adequate staffing, so that the ‘Timeliness’ and ‘Quality’ matrices are always achieved by the team, and there is never a SLA breach.
To organize and drive monthly Governance meeting involving all stakeholders, and to table issues/challenges/suggestions etc. for discussion, agreement and implementation.
To review the processes, identify risk and provide solutions to contain them, by continuously reviewing procedures, to ensure that operational, market and regulatory changes are incorporated in existing processes and the processes are robust, compliant and customer focused.
Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. To manage operational risk, including its identification, assessment, mitigation, control, and reporting
Maintain and ensure due observance of HSBC Internal Control Standards, implementation of Group Compliance Policy.
The role holder will be responsible for ensure the team’s Production Availability, Work–Rate and Operational efficiency threshold are always met, for which the team diligently captures volumes in iCats. This would also entail monitoring and refresh of iCats queue as and when required to ensure queues are aligned to the processes handled by the team.
Requirements
Graduate with 3 to 5 years of securities experience.
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Principal Responsibilities
To manage operations for WPB Demat Services efficiently and be able to take on additional challenges on account of business growth, by ensuring timely and error free processing of Demat applications, transactions and servicing requests. Responding to queries promptly and ensuring seamless delivery to the customer. Identifying areas of automation and process improvements.
The incumbent will also be responsible for Operational oversight and day-to-day management of the Wealth Management Services (WMS) team based out of GSC KOL and GSC HYD.
To ensure all Regulatory circulars are well understood, tracked and implemented in letter and spirit. Also, to ensure the team has a consistent understanding of the requirements of these circulars, to ensure there is never a breach of any Regulatory guideline.
Ensure liaison with relevant NSDL SPOCs, to ensure the NSDL platform functions seamlessly, and queries clarification around Regulatory circulars/indents are obtained.
The role-holder is expected to actively oversee on-going testing and system UATs for new workflows and processes in the Demat team, to ensure the end-solution is fit-for-purpose.
Ensure Internal and External audits are fronted and managed efficiently, with an objective of achieving NIL adverse findings from Auditors.
Safeguarding the bank from business loss by ensuring adequate controls are built in the procedures, and operational risk is monitored constantly and minutely. Ensure daily activities are carried out in accordance to laid down procedures.
To support new product development / enhancement of the Demat system, by drawing up specifications for system enhancement and carrying out UATs as required, and ensuring the same are released into production in a timely manner. This will involve coordinating with other departments for successful implementation / roll out of new products.
Liaise and coordinate with Regional and Global Operations transformation teams for system and process enhancements, and other streamlining initiatives.
Ensure AOP, rate-setting and forecast submissions to the Region, are made in a accurately, and in a timely manner. To ensure interactions with Business for obtaining accurate volume forecasts, to ensure adequate staffing, so that the ‘Timeliness’ and ‘Quality’ matrices are always achieved by the team, and there is never a SLA breach.
To organize and drive monthly Governance meeting involving all stakeholders, and to table issues/challenges/suggestions etc. for discussion, agreement and implementation.
To review the processes, identify risk and provide solutions to contain them, by continuously reviewing procedures, to ensure that operational, market and regulatory changes are incorporated in existing processes and the processes are robust, compliant and customer focused.
Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring. To manage operational risk, including its identification, assessment, mitigation, control, and reporting
Maintain and ensure due observance of HSBC Internal Control Standards, implementation of Group Compliance Policy.
The role holder will be responsible for ensure the team’s Production Availability, Work–Rate and Operational efficiency threshold are always met, for which the team diligently captures volumes in iCats. This would also entail monitoring and refresh of iCats queue as and when required to ensure queues are aligned to the processes handled by the team.
Requirements
Graduate with 3 to 5 years of securities experience.
Useful Link
Link to Careers Site: Click HERE
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India
💡 Quick Summary
Seeking a career-building opportunity? The Associate Vice President | Wealth Services | post position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
