Job Description
We’re Hiring: Assistant Manager – Training & Development (BPO | Sales & Customer Service)
Are you a people developer with a passion for building high-performing sales and service teams? We’re looking for an experienced Assistant Manager – Training & Development to lead impactful learning programs in a fast-paced BPO setup.
What We’re Looking For:
• 4–6 years of experience in training & development, with at least 1–2 years in a leadership role
• Prior experience training in sales and customer service processes
• Strong facilitation, coaching, and stakeholder management skills
• Expertise in TNI, content development, and training effectiveness measurement
• Ability to lead a team of trainers and coordinate cross-functional training projects
Your Responsibilities:
• Oversee new hire training, floor refreshers, and upskilling initiatives
• Conduct TNI and align learning strategies to business goals
• Build and enhance training content, modules, and assessments
• Monitor training effectiveness through KPIs and drive continuous improvement
• Collaborate closely with operations, quality, and HR for performance support
Why Join Us?
• Be part of a progressive learning culture in a growing BPO organization
• Competitive salary + benefits
• Leadership opportunities with high visibility
• Scope to innovate and influence training strategy
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹550,000.00 per year
Schedule:
• Day shift
• Morning shift
Education:
• Bachelor's (Required)
Experience:
• Training & development: 3 years (Required)
Work Location: In person
Are you a people developer with a passion for building high-performing sales and service teams? We’re looking for an experienced Assistant Manager – Training & Development to lead impactful learning programs in a fast-paced BPO setup.
What We’re Looking For:
• 4–6 years of experience in training & development, with at least 1–2 years in a leadership role
• Prior experience training in sales and customer service processes
• Strong facilitation, coaching, and stakeholder management skills
• Expertise in TNI, content development, and training effectiveness measurement
• Ability to lead a team of trainers and coordinate cross-functional training projects
Your Responsibilities:
• Oversee new hire training, floor refreshers, and upskilling initiatives
• Conduct TNI and align learning strategies to business goals
• Build and enhance training content, modules, and assessments
• Monitor training effectiveness through KPIs and drive continuous improvement
• Collaborate closely with operations, quality, and HR for performance support
Why Join Us?
• Be part of a progressive learning culture in a growing BPO organization
• Competitive salary + benefits
• Leadership opportunities with high visibility
• Scope to innovate and influence training strategy
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹550,000.00 per year
Schedule:
• Day shift
• Morning shift
Education:
• Bachelor's (Required)
Experience:
• Training & development: 3 years (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Asst. Training Manager position is now open for candidates interested in the Office Assistant Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
