Job Description
Duties will include (but are not limited to):
Excellent customer service and interpersonal skills with staff, members, swim school families and facility users including following up on customer concerns or complaints
Provide administrative support to the Customer Care Manager and Swim School when required
Ensure all phone calls and customer enquiries are answered promptly and followed up in a professional manner
Assist with sale of swimwear and accessories
Responsible for booking in Swim School lessons correctly and taking payments
Responsible for selling and signing up new memberships
Maintain a high level of professionalism at all times
Build and maintain good working relationships with internal and external stakeholders
Excellent customer service and interpersonal skills with staff, members, swim school families and facility users including following up on customer concerns or complaints
Provide administrative support to the Customer Care Manager and Swim School when required
Ensure all phone calls and customer enquiries are answered promptly and followed up in a professional manner
Assist with sale of swimwear and accessories
Responsible for booking in Swim School lessons correctly and taking payments
Responsible for selling and signing up new memberships
Maintain a high level of professionalism at all times
Build and maintain good working relationships with internal and external stakeholders
💡 Quick Summary
Seeking a career-building opportunity? The AUT Millennium Customer Care | Full Time position is now open for candidates interested in the Telecaller Jobs sector. This role in Rosebank offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
