Job Description
Key Responsibilities
• Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio
• Supervise & monitor Banker desks and contract sales staff
• Branch administration
• Lobby Management
• Ensure quality customer service is delivered
• Resolution of customer queries/complaints
• Customer service to ensure walk in customers issues
• Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
• Branch Operations and Audit Compliance
• Authorize Banker transactions
• Corporate salaries processing
• Cost Management and staff productivity
• Responsible for Cash and Customer transactions at the Teller counters
• Supervising all Non-Cash transactions like DD/MC, fund transfer etc
• Penetration of Saving Accounts on non liability customers
• Reconciliation and maintenance of suspense accounts register as per the required format
• Branch Merchandising
• Generate business, cross sell and monitor cross sales of Bankers
• Generate leads for Third Party Products to the customers
• Ensure that all tellers are adequately trained on the Products of the bank
• Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio
• Supervise & monitor Banker desks and contract sales staff
• Branch administration
• Lobby Management
• Ensure quality customer service is delivered
• Resolution of customer queries/complaints
• Customer service to ensure walk in customers issues
• Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
• Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
• Branch Operations and Audit Compliance
• Authorize Banker transactions
• Corporate salaries processing
• Cost Management and staff productivity
• Responsible for Cash and Customer transactions at the Teller counters
• Supervising all Non-Cash transactions like DD/MC, fund transfer etc
• Penetration of Saving Accounts on non liability customers
• Reconciliation and maintenance of suspense accounts register as per the required format
• Branch Merchandising
• Generate business, cross sell and monitor cross sales of Bankers
• Generate leads for Third Party Products to the customers
• Ensure that all tellers are adequately trained on the Products of the bank
💡 Quick Summary
Seeking a career-building opportunity? The Authorizer/Teller Authorizer position is now open for candidates interested in the Bank Jobs sector. This role in Alwar offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.