Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of AVP
In this role, you will:
Adherence to KRI & KPI targets as set by Global Operations Management
Deliver Risk & Control Framework
Adherence to Regulatory requirements. E.g. DFA & EMIR
Cost Review & Rationalisation
Process Improvements and Cost Savings Realisation
Support delivery of market-led initiatives
Partner and Input into Operating Model Strategy
Deliver - Offshoring Strategy
Engagement in Group wide initiatives
Create a change culture within the Operations
Lead People agenda
Develop and enhance Client Service Operating Model
Typical KPIs and Targets
Own and manage KRI targets set by each product line Globally, and engagement in regular risk and control meetings to explain numbers; plus input into the monthly Global MI packs, and reviewing offshore controls and issues with regional management
Input and delivery of process / capacity enhancements that will positively effect the KPI’s and allow more Business volume to be supported with minimal incremental headcount
Actively manage KRIs to minimise risk. E.g. Nostro/Stock/inter-system breaks, Failed trades, Client Money and Unaffirmed Confirmations
Reduction in Operational losses versus previous year.
Ensure regular control reviews are performed and key issues identified and resolved
Implementation of Regulatory change initiatives per required standards
Identification of Key operational and Regulatory related risks & escalated in a timely manner
Accuracy in billed headcount and rationalisation of overtime
Work closely with the team to deliver efficiencies which result in tangible benefits and increases effectiveness of the department
Support delivery of Markets Ops led initiatives
Champion and influence case for change and drive implementation with the appropriate stakeholder support
Ensure implementation of Target Operating Model
Ensure Kuala Lumpur/Manila/Bangalore successfully take on board new migrations from the hubs with no negative impact on operational risk, client service and efficiency
Where appropriate, work with internal teams to improve the overall footprint and ensure we stay aligned to the Business goals
Reflect change agenda and delivery in all Operational goals. Encourage process improvements
Create an open, transparent, communicative environment, where success is driven from feedback and People Survey
Continually improve on client service
Build and embed a client focussed culture within the team
Requirements
To be successful in this role, you should meet the following requirements:
Knowledge and Skill Requirements:
8-10 years’ experience
Previous Equity Client experience with a large broker/dealer preferred
Knowledge of the Equity Markets
Be a key team player
Strong Communication Skills in both oral and written forms
Ability to Meet Deadlines
Ability to Handle High Pressure Situations
Ability to Perform Multiple Tasks
Organizational Skills with Special Emphasis on the Ability to Prioritize Responsibilities
Proficiency in establishing new client relationships and effectively managing existing relationships to meet the financial and business goals of the organization
Have a flexible attitude towards working hours.
Knowledge of CTM/Oasys/Omgeo Alert/Fidessa a plus
You’ll achieve more when you join HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued By HSBC Electronic Data Processing (India) Private LTD
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of AVP
In this role, you will:
Adherence to KRI & KPI targets as set by Global Operations Management
Deliver Risk & Control Framework
Adherence to Regulatory requirements. E.g. DFA & EMIR
Cost Review & Rationalisation
Process Improvements and Cost Savings Realisation
Support delivery of market-led initiatives
Partner and Input into Operating Model Strategy
Deliver - Offshoring Strategy
Engagement in Group wide initiatives
Create a change culture within the Operations
Lead People agenda
Develop and enhance Client Service Operating Model
Typical KPIs and Targets
Own and manage KRI targets set by each product line Globally, and engagement in regular risk and control meetings to explain numbers; plus input into the monthly Global MI packs, and reviewing offshore controls and issues with regional management
Input and delivery of process / capacity enhancements that will positively effect the KPI’s and allow more Business volume to be supported with minimal incremental headcount
Actively manage KRIs to minimise risk. E.g. Nostro/Stock/inter-system breaks, Failed trades, Client Money and Unaffirmed Confirmations
Reduction in Operational losses versus previous year.
Ensure regular control reviews are performed and key issues identified and resolved
Implementation of Regulatory change initiatives per required standards
Identification of Key operational and Regulatory related risks & escalated in a timely manner
Accuracy in billed headcount and rationalisation of overtime
Work closely with the team to deliver efficiencies which result in tangible benefits and increases effectiveness of the department
Support delivery of Markets Ops led initiatives
Champion and influence case for change and drive implementation with the appropriate stakeholder support
Ensure implementation of Target Operating Model
Ensure Kuala Lumpur/Manila/Bangalore successfully take on board new migrations from the hubs with no negative impact on operational risk, client service and efficiency
Where appropriate, work with internal teams to improve the overall footprint and ensure we stay aligned to the Business goals
Reflect change agenda and delivery in all Operational goals. Encourage process improvements
Create an open, transparent, communicative environment, where success is driven from feedback and People Survey
Continually improve on client service
Build and embed a client focussed culture within the team
Requirements
To be successful in this role, you should meet the following requirements:
Knowledge and Skill Requirements:
8-10 years’ experience
Previous Equity Client experience with a large broker/dealer preferred
Knowledge of the Equity Markets
Be a key team player
Strong Communication Skills in both oral and written forms
Ability to Meet Deadlines
Ability to Handle High Pressure Situations
Ability to Perform Multiple Tasks
Organizational Skills with Special Emphasis on the Ability to Prioritize Responsibilities
Proficiency in establishing new client relationships and effectively managing existing relationships to meet the financial and business goals of the organization
Have a flexible attitude towards working hours.
Knowledge of CTM/Oasys/Omgeo Alert/Fidessa a plus
You’ll achieve more when you join HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued By HSBC Electronic Data Processing (India) Private LTD
💡 Quick Summary
Seeking a career-building opportunity? The AVP position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
