AVP, New Business Sales- BPO

Job description
AVP, New Business Sales- BPO
Connecticut, USA New Jersey, USA New York, NY, USA Req #28349
Monday, July 21, 2025
Company Overview and Culture

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

The New Business Sales for BPO & Advisory Services role focused on selling in to (Business and Professional services, Manufacturing, Transportation and logistics, Education and Ed-Tech, Technology and Software) will be a part of the EXL Operations team.

To learn more about this team and their Client Service offerings please visit us at: Business Services Solutions | EXL

This role is responsible for cultivating the company's presence in the market and growing business development opportunities with new clients with whom the company has not had previous significant contact.

The successful candidate must have specific experience as an individual contributor selling BPO & Advisory services into Business and Professional services, Manufacturing, Transportation and logistics, Education and Ed-Tech, Technology and Software
• **This is an individual contributor role with high visibility in the organization***

Responsibilities:
• Have Big-deal experience - the ideal candidate will have proven experience in closing deals with ACV > $2M and TCV > $ 10M selling BPO services to the CFO suite of large corporations.
• Be responsible for New Logo hunting and the sales cycle from deal origination to closure (signed contract) and successful handover to the Account Manager subsequently.
• Bring an understanding of the Business and Professional services, Manufacturing, Transportation and logistics, Education and Ed-Tech, Technology and Software marketplace and competitor offerings to drive the company's growth strategy and investments.
• Work closely with Industry Business Unit leads to work on targeted account strategies, agree on target logos, and pursue to deliver high value and high growth new logos.
• Build a predictable pipeline of new business to generate repeatable and profitable revenues across the various Business Units
• Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc.
• Can effectively identify and translate client needs into the company service offerings. Develop an understanding of customers' business needs, matching them with the company capabilities, and developing winning proposals for the company.
• Be a key intermediary between the service delivery team and the customer.

Experience and Skills Qualifications:
The person hired for this role must have solid current experience as an individual contributor selling multi - year / multi - million-dollar BPO & Advisory engagements in to Business and Professional services, Manufacturing, Transportation and logistics, Education and Ed-Tech, Technology and Software
• 8 - 10 years as an individual contributor selling new business for a BPO and / or Top 10 Advisory Consulting firm with last few recent years focused on selling into Business and Professional services, Manufacturing, Transportation and logistics, Education and Ed-Tech, Technology and Software
• Astute at identifying and qualifying leads, be able to develop strong relationships at potential client organizations and have the proven ability to convert these relationships into commercial engagements in situations where little to no previous relationship existed.
• Effectively and proactively managed client's expectations, built deep client partnerships,
• Broad functional knowledge within the North American BPO sector and able to connect with a variety of executive level stakeholders on their specific pain-points.
• Strong sales process and operations skills (pipeline management, forecasting, budgeting, etc.)
• Strategically minded and able to create a consultative and solution-minded sales environment.
• High-energy style who is motivated by winning.
• Demonstrated ability to work in a multicultural global environment.

EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here -> https://www.exlservice.com/us-careers-and-benefits

EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here -> https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

Application & Interview Impersonation Warning - Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the "Company") for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate's full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

Other details
• Pay Type Salary
• Min Hiring Rate $165,000.00
• Max Hiring Rate $190,000.00
• Travel Required Yes
• Travel % 40
Apply Now

United States
New York
New York City Show on map Get directions