Job Description
Dear All,
We are seeking profiles for a leadership positions in WFM for a global BPO
Designation - AVP WFM
Profile - WFM / MIS
Location - Gurugram
CTC upto 20 LPA
We also have requirement for below positions at Gurugram
Manager WFM - 14-16 lpa
Senior Manager WFM - 15-18 lpa
- Will lead WFM team to support international operations of approx 3-4 k FTEs
- Will represent the workforce department and participate in customer presentation , Client calls, Quarterly business reviews
Candidate should have more then 10 years of experience in BPO WFM Vertical
- Should have managed large teams in WFM vertical in BPO space
- Strong analytical ability
- Strong verbal and written communication skills to able to communicate in a clear, constructive and professional manner.
- Should have worked on WFM tools required to track the capacity and performance of the programs
- Implement and maintain intra day workforce delivery team responsible to assist service delivery team to achieve desired performance matrics.
Employment Type
Full-time
Employment Type
Full-time
We are seeking profiles for a leadership positions in WFM for a global BPO
Designation - AVP WFM
Profile - WFM / MIS
Location - Gurugram
CTC upto 20 LPA
We also have requirement for below positions at Gurugram
Manager WFM - 14-16 lpa
Senior Manager WFM - 15-18 lpa
- Will lead WFM team to support international operations of approx 3-4 k FTEs
- Will represent the workforce department and participate in customer presentation , Client calls, Quarterly business reviews
Candidate should have more then 10 years of experience in BPO WFM Vertical
- Should have managed large teams in WFM vertical in BPO space
- Strong analytical ability
- Strong verbal and written communication skills to able to communicate in a clear, constructive and professional manner.
- Should have worked on WFM tools required to track the capacity and performance of the programs
- Implement and maintain intra day workforce delivery team responsible to assist service delivery team to achieve desired performance matrics.
Employment Type
Full-time
Employment Type
Full-time
💡 Quick Summary
Seeking a career-building opportunity? The AVP WFM Global BPO position is now open for candidates interested in the BPO Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
