Job Description
- Undertake research on emerging themes/areas and develop points of views for using in internal and external forums.
- Conduct competitive intelligence assessments to gauge the moves by other players in the industry.
- Gather internal and external quantitative and qualitative data and analyze them to drive deeper insights.
- Collate internal financial data and be able to develop and understand business case for various initiatives.
- Consolidate, analyze, synthesize and manage content for various strategy deliverables.
- Mentor & Create Go to Market, Business Development, M&A Strategies for Customer Experience Practice
- Independently and with minimal supervision create and design transformative roadmaps and strategies for customer experience portfolio
- Knowledge of new age digital technologies, analytics & automation tools enhancing customer experience
- Manage all digital marketing initiatives
- Program manage incubation of new business through innovation/theme-based initiatives
- Ability to think out of the box, challenge the status quo and think 'Entrepreneurial' is a key personality trait for this role
- Conduct competitive intelligence assessments to gauge the moves by other players in the industry.
- Gather internal and external quantitative and qualitative data and analyze them to drive deeper insights.
- Collate internal financial data and be able to develop and understand business case for various initiatives.
- Consolidate, analyze, synthesize and manage content for various strategy deliverables.
- Mentor & Create Go to Market, Business Development, M&A Strategies for Customer Experience Practice
- Independently and with minimal supervision create and design transformative roadmaps and strategies for customer experience portfolio
- Knowledge of new age digital technologies, analytics & automation tools enhancing customer experience
- Manage all digital marketing initiatives
- Program manage incubation of new business through innovation/theme-based initiatives
- Ability to think out of the box, challenge the status quo and think 'Entrepreneurial' is a key personality trait for this role
💡 Quick Summary
Seeking a career-building opportunity? The AVP|Deputy General Manager | Strategy | ITeS|BPO| IIM|FMS|MDI|ISB|XLRI position is now open for candidates interested in the BPO Jobs sector. This role in Bangaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
