- Undertake research on emerging themes/areas and develop points of views for using in internal and external forums.

- Conduct competitive intelligence assessments to gauge the moves by other players in the industry.

- Gather internal and external quantitative and qualitative data and analyze them to drive deeper insights.

- Collate internal financial data and be able to develop and understand business case for various initiatives.

- Consolidate, analyze, synthesize and manage content for various strategy deliverables.

- Mentor & Create Go to Market, Business Development, M&A Strategies for Customer Experience Practice