Job Description
Overview :
The role ofAxis BPO Process (Inbound / Outbound Sales / AV DeskInsurance Profile)is crucial to the organization as it involves interacting withpotential and existing customers to sell insurance products provideservice and address inquiries.
This position plays a key role incontributing to the revenue and growth of the insurance businessthrough effective sales and customerservice.
KeyResponsibilities :
- Handle inbound andoutbound sales calls to promote insurance products andservices.
- Address customer inquiries andprovide information about insurance policies and coverageoptions.
- Assess customers insurance needs andrecommend suitable products or solutions.
- Meetor exceed sales targets and KPIs to contribute to the businesssrevenue goals.
- Ensure accurate and timelydocumentation of sales and customer interactions in the CRMsystem.
- Collaborate with the AV Desk team tohandle insurancerelated transactions and provide support asneeded.
- Follow up with prospective customers tosecure sales and maintain customerrelationships.
- Adhere to compliance andregulatory standards in the insuranceindustry.
- Participate in training anddevelopment programs to enhance product knowledge and salesskills.
- Contribute to team meetings and shareinsights and best practices for improved salesperformance.
RequiredQualifications :
- Prior experience ininbound or outbound sales preferably in the insuranceindustry.
- Demonstrated success in meeting salestargets and delivering excellent customerservice.
- Strong understanding of insuranceproducts policies and industryregulations.
- Excellent verbal and writtencommunication skills.
- Ability to effectivelynegotiate and handle objections fromcustomers.
- Proficiency in using CRM systems andother salesrelated software.
- Proactive andselfmotivated with the ability to work independently and as part ofa team.
- High school diploma or equivalent; adegree in business or related field is aplus.
- Willingness to work flexible hours asrequired by the business needs.
- Strongattention to detail and organizationalskills.
customerservice,communication,negotiation
30+ days ago
The role ofAxis BPO Process (Inbound / Outbound Sales / AV DeskInsurance Profile)is crucial to the organization as it involves interacting withpotential and existing customers to sell insurance products provideservice and address inquiries.
This position plays a key role incontributing to the revenue and growth of the insurance businessthrough effective sales and customerservice.
KeyResponsibilities :
- Handle inbound andoutbound sales calls to promote insurance products andservices.
- Address customer inquiries andprovide information about insurance policies and coverageoptions.
- Assess customers insurance needs andrecommend suitable products or solutions.
- Meetor exceed sales targets and KPIs to contribute to the businesssrevenue goals.
- Ensure accurate and timelydocumentation of sales and customer interactions in the CRMsystem.
- Collaborate with the AV Desk team tohandle insurancerelated transactions and provide support asneeded.
- Follow up with prospective customers tosecure sales and maintain customerrelationships.
- Adhere to compliance andregulatory standards in the insuranceindustry.
- Participate in training anddevelopment programs to enhance product knowledge and salesskills.
- Contribute to team meetings and shareinsights and best practices for improved salesperformance.
RequiredQualifications :
- Prior experience ininbound or outbound sales preferably in the insuranceindustry.
- Demonstrated success in meeting salestargets and delivering excellent customerservice.
- Strong understanding of insuranceproducts policies and industryregulations.
- Excellent verbal and writtencommunication skills.
- Ability to effectivelynegotiate and handle objections fromcustomers.
- Proficiency in using CRM systems andother salesrelated software.
- Proactive andselfmotivated with the ability to work independently and as part ofa team.
- High school diploma or equivalent; adegree in business or related field is aplus.
- Willingness to work flexible hours asrequired by the business needs.
- Strongattention to detail and organizationalskills.
customerservice,communication,negotiation
30+ days ago
💡 Quick Summary
Seeking a career-building opportunity? The Axis BPO Process Inbound Outbound Sales AV Desk| InsuranceProfile | |DV|++1 position is now open for candidates interested in the BPO Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.