Job Description
Donnelly Bros Belfast are looking for a commercially minded B2B Commercial Vehicle Sales & Account Manager to support and grow our business-to-business customer base. This role is primarily focused on B2B sales of commercial vehicles, including new and used vehicles, leasing, and fleet solutions, while also requiring strong account management, analytical, and administrative capability.
The successful candidate will manage the full customer lifecycle from opportunity development and vehicle specification through to order processing, delivery coordination, and ongoing account support.
The role suits an individual who is confident in front of customers, commercially astute, highly organised, and comfortable working with data, reporting, and internal systems alongside active sales activity.
About The Role
Key Responsibilities
B2B Sales & Business Development
Develop and grow B2B opportunities across new, used, and leased commercial vehicles.
Find and pursue new business opportunities while managing an existing portfolio of business customers.
Deliver a consultative sales approach, understanding customer operational needs and translating these into tailored vehicle and fleet solutions.
Present vehicle, finance, leasing, and conversion solutions in conjunction with Donnelly Fleet and internal specialist teams
Manage opportunities through the full sales cycle from enquiry to delivery.
Account Management & Client Coordination
Function as a primary point of contact for assigned business and fleet customers.
Build long-term, trusted relationships with key decision-makers.
Coordinate internally to ensure customer requirements are met accurately and on time.
Proactively manage customer communications, updates, and aftersales support
Support ongoing customer satisfaction and retention through structured account management.
Commercial, Analytical & Financial Support
Maintain accurate sales, customer, and opportunity records within CRM and internal systems.
Support pricing, margin awareness, and cost analysis across vehicle and fleet solutions.
Work closely with operations teams on invoicing accuracy, documentation, and reconciliation where needed.
Administrative & Operational Coordination
Ensure all sales and fleet documentation is completed accurately and in line with company policy.
Coordinate vehicle orders, specifications, conversions, and delivery timelines.
Ensure compliance with internal procedures and industry standards.
Skills & Experience
Essential:
Proven experience in B2B sales or account management
Strong commercial awareness with the ability to understand pricing, margins, and customer value.
Excellent communication and relationship-building skills
Highly organised with strong attention to detail
Ability to manage multiple priorities in a demanding environment.
Full valid UK driving licence.
Desirable:
Experience within commercial vehicles, fleet, leasing, or automotive finance.
Strong understanding of new and used vehicle sales processes.
Experience working across sales and operational functions.
What We Offer
Competitive salary and performance-related OTE
Company car
Contributory pension scheme
Life assurance
Company health & wellbeing package (including Kingsbridge Hospital Diamond Club membership)
30 days annual leave
Cycle to work scheme.
Ongoing training and development within the Donnelly Group
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by management.
Donnelly Group is an equal opportunities employer.
Required Criteria
Previous experience in a Business to Business sales role
Minimum of 2 years work experience in a customer facing environment / OR minimum 2 years in a related industry
Aptitude for marketing, social media, events, and using CRM Systems
Strong knowledge of Microsoft packages
Desired Criteria
Previous experience in a Fleet Sales environment
Previous experience in Vehicle Sales
Skills Needed
About The Company
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.
Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.
We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Company Benefits
Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App
Salary
Not disclosed
The successful candidate will manage the full customer lifecycle from opportunity development and vehicle specification through to order processing, delivery coordination, and ongoing account support.
The role suits an individual who is confident in front of customers, commercially astute, highly organised, and comfortable working with data, reporting, and internal systems alongside active sales activity.
About The Role
Key Responsibilities
B2B Sales & Business Development
Develop and grow B2B opportunities across new, used, and leased commercial vehicles.
Find and pursue new business opportunities while managing an existing portfolio of business customers.
Deliver a consultative sales approach, understanding customer operational needs and translating these into tailored vehicle and fleet solutions.
Present vehicle, finance, leasing, and conversion solutions in conjunction with Donnelly Fleet and internal specialist teams
Manage opportunities through the full sales cycle from enquiry to delivery.
Account Management & Client Coordination
Function as a primary point of contact for assigned business and fleet customers.
Build long-term, trusted relationships with key decision-makers.
Coordinate internally to ensure customer requirements are met accurately and on time.
Proactively manage customer communications, updates, and aftersales support
Support ongoing customer satisfaction and retention through structured account management.
Commercial, Analytical & Financial Support
Maintain accurate sales, customer, and opportunity records within CRM and internal systems.
Support pricing, margin awareness, and cost analysis across vehicle and fleet solutions.
Work closely with operations teams on invoicing accuracy, documentation, and reconciliation where needed.
Administrative & Operational Coordination
Ensure all sales and fleet documentation is completed accurately and in line with company policy.
Coordinate vehicle orders, specifications, conversions, and delivery timelines.
Ensure compliance with internal procedures and industry standards.
Skills & Experience
Essential:
Proven experience in B2B sales or account management
Strong commercial awareness with the ability to understand pricing, margins, and customer value.
Excellent communication and relationship-building skills
Highly organised with strong attention to detail
Ability to manage multiple priorities in a demanding environment.
Full valid UK driving licence.
Desirable:
Experience within commercial vehicles, fleet, leasing, or automotive finance.
Strong understanding of new and used vehicle sales processes.
Experience working across sales and operational functions.
What We Offer
Competitive salary and performance-related OTE
Company car
Contributory pension scheme
Life assurance
Company health & wellbeing package (including Kingsbridge Hospital Diamond Club membership)
30 days annual leave
Cycle to work scheme.
Ongoing training and development within the Donnelly Group
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by management.
Donnelly Group is an equal opportunities employer.
Required Criteria
Previous experience in a Business to Business sales role
Minimum of 2 years work experience in a customer facing environment / OR minimum 2 years in a related industry
Aptitude for marketing, social media, events, and using CRM Systems
Strong knowledge of Microsoft packages
Desired Criteria
Previous experience in a Fleet Sales environment
Previous experience in Vehicle Sales
Skills Needed
About The Company
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.
Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.
We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Company Benefits
Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App
Salary
Not disclosed
💡 Quick Summary
Seeking a career-building opportunity? The B2B Commercial Vehicle Sales & Account Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Newtownabbey offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
