Job Description
Pay
$70,000 - $105,000 a year
Job type
Full-time
Location
Melbourne VIC 3000
Benefits
Pulled from the full job description
Employee assistance program
Full job description
Sales Development Representative (SDR)
Location: Melbourne (on-site)
Type: Full-time
About Mindway
Mindway is an Australian Employee Assistance Program (EAP) and workplace wellbeing platform. We help businesses support their people through fast access to counselling, leadership training, and proactive wellbeing tools.
We work with small to mid-sized businesses across Australia and are growing quickly. This role is a key part of that growth.
The Role
As a Sales Development Representative (SDR), your job is to:
Start conversations. Qualify opportunities. Book high-quality meetings.
You’ll be the first point of contact for prospective clients who have shown interest through Google Ads, LinkedIn campaigns, referrals, and inbound enquiries.
This is a phone-heavy role. You will hear “no” a lot. That’s normal — and we’ll train and support you through it.
What You’ll Be Doing
Calling warm inbound leads (Google, Bing, LinkedIn, website enquiries)
Qualifying businesses based on size, need, urgency, and fit
Booking discovery calls for the Founder / Sales Lead
Following up leads via phone, email, and LinkedIn
Updating CRM notes accurately after each interaction
Handling basic objections and educating prospects on EAP value
Hitting weekly activity and meeting-booked targets
What Success Looks Like
30–40 calls per day with hot and warm leads
10–15 quality conversations per day
8–12 qualified meetings booked per week
Consistent improvement in call quality and conversion rates
Growing to be a closer over the phone and through video calls
What We’re Looking For
You don’t need sales experience. You do need:
Confidence speaking with business owners and managers
Resilience — rejection won’t knock you off your game
Strong communication and listening skills
Curiosity about people, business, and wellbeing
Coachability — you’ll receive regular feedback
Reliability and strong work ethic
Retail, hospitality, customer service, or leadership experience is highly regarded.
What We’ll Provide
Full onboarding and sales training
Clear scripts, frameworks, and call guidance
Ongoing coaching and feedback
Warm leads (no cold list scraping)
Real progression opportunities as we grow:
Closer
Senior SDR
Account Executive
Team Lead / Sales Manager
Why Join Mindway
Meaningful product with real impact
Small team, no red tape
Direct access to leadership working directly with the founder
Clear targets and transparent expectations
Opportunity to grow with the company
Important to Know
This role is not for everyone. If you avoid phone calls, struggle with rejection, or don’t enjoy fast-paced environments, this won’t be the right fit — and that’s okay.
If you want to learn sales, build confidence, and be part of a growing business, we’d love to hear from you.
Job Type: Full-time
Pay: $70,000.00 – $105,000.00 per year
Application Question(s):
Do you have experience in a customer-facing or sales-related role (e.g. retail, hospitality, call centre, sales)?
Are you comfortable handling rejection and continuing to make calls throughout the day?
Are you comfortable managing your own outbound targets and activity metrics?
How many years of experience do you have in sales, business development, retail or customer-facing environments?
Work Location: In person
$70,000 - $105,000 a year
Job type
Full-time
Location
Melbourne VIC 3000
Benefits
Pulled from the full job description
Employee assistance program
Full job description
Sales Development Representative (SDR)
Location: Melbourne (on-site)
Type: Full-time
About Mindway
Mindway is an Australian Employee Assistance Program (EAP) and workplace wellbeing platform. We help businesses support their people through fast access to counselling, leadership training, and proactive wellbeing tools.
We work with small to mid-sized businesses across Australia and are growing quickly. This role is a key part of that growth.
The Role
As a Sales Development Representative (SDR), your job is to:
Start conversations. Qualify opportunities. Book high-quality meetings.
You’ll be the first point of contact for prospective clients who have shown interest through Google Ads, LinkedIn campaigns, referrals, and inbound enquiries.
This is a phone-heavy role. You will hear “no” a lot. That’s normal — and we’ll train and support you through it.
What You’ll Be Doing
Calling warm inbound leads (Google, Bing, LinkedIn, website enquiries)
Qualifying businesses based on size, need, urgency, and fit
Booking discovery calls for the Founder / Sales Lead
Following up leads via phone, email, and LinkedIn
Updating CRM notes accurately after each interaction
Handling basic objections and educating prospects on EAP value
Hitting weekly activity and meeting-booked targets
What Success Looks Like
30–40 calls per day with hot and warm leads
10–15 quality conversations per day
8–12 qualified meetings booked per week
Consistent improvement in call quality and conversion rates
Growing to be a closer over the phone and through video calls
What We’re Looking For
You don’t need sales experience. You do need:
Confidence speaking with business owners and managers
Resilience — rejection won’t knock you off your game
Strong communication and listening skills
Curiosity about people, business, and wellbeing
Coachability — you’ll receive regular feedback
Reliability and strong work ethic
Retail, hospitality, customer service, or leadership experience is highly regarded.
What We’ll Provide
Full onboarding and sales training
Clear scripts, frameworks, and call guidance
Ongoing coaching and feedback
Warm leads (no cold list scraping)
Real progression opportunities as we grow:
Closer
Senior SDR
Account Executive
Team Lead / Sales Manager
Why Join Mindway
Meaningful product with real impact
Small team, no red tape
Direct access to leadership working directly with the founder
Clear targets and transparent expectations
Opportunity to grow with the company
Important to Know
This role is not for everyone. If you avoid phone calls, struggle with rejection, or don’t enjoy fast-paced environments, this won’t be the right fit — and that’s okay.
If you want to learn sales, build confidence, and be part of a growing business, we’d love to hear from you.
Job Type: Full-time
Pay: $70,000.00 – $105,000.00 per year
Application Question(s):
Do you have experience in a customer-facing or sales-related role (e.g. retail, hospitality, call centre, sales)?
Are you comfortable handling rejection and continuing to make calls throughout the day?
Are you comfortable managing your own outbound targets and activity metrics?
How many years of experience do you have in sales, business development, retail or customer-facing environments?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The B2B Sales Representative position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
